You will get Customer Support & Administrative Virtual Assistant for Online Stores
Project details
I’m a Virtual Assistant specialized in administrative support, customer service, and digital management for growing businesses. I have solid experience in sales, coordination, task organization, professional writing, and the use of tools like CRM, Google Workspace, Excel, WhatsApp Business, Meta Business Suite, Shopify, and Wix. I stand out for my human, strategic, and problem-solving approach. I work with a mindset of continuous improvement, adaptability, and strong commitment to results. I offer flexible service packages that include: client management, scheduling, basic social media content design, order tracking, report creation, and overall support. My work process includes diagnosis, planning, execution, and monthly reports. I support each client with clarity, empathy, and efficiency—saving them time and helping them grow with structure. I’m currently pursuing a diploma in Artificial Intelligence applied to workflows. I’m ready to help you grow.
Industry
Animals & Pets, Arts & Design, Beauty & Cosmetics, Data Analytics, Ecommerce, Education, Fashion & Apparel, Food & Beverage, Lifestyle, Marketing & Advertising, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Travel & Tourism, Wellness, Writing & PublishingLanguage
SpanishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$180
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 5 days | 7 days | 10 days |
Number of Hours of Work | 20 | 35 | 60 |
Scriptwriting | |||
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5Frequently asked questions
About Elsa Narayi
Business Administration Specialist | Expert in Virtual Assistance and
Merida, Venezuela - 5:45 pm local time
Experience and Key Skills:
Virtual Assistance: Efficient handling of administrative tasks, schedule management, meeting coordination, and customer support. My focus is always on maintaining organization and productivity in every project.
Social Media Management: Planning, creating, and scheduling content for platforms like Facebook, Instagram, Twitter, and LinkedIn. I use tools like Metricool to analyze and optimize post performance.
Content Design and Editing: Expert in using Canva to create attractive and professional graphics. Additionally, I am proficient in video editing software like CapCut and Filmora to produce high-quality visual content that captures your audience's attention.
Blog Publishing: Experience with platforms such as WordPress and Wix for publishing blog articles, ensuring a professional and appealing presentation of content.
CRM: Experience in managing client relationships using CRM systems, helping to maintain and strengthen client relationships and improve data management efficiency.
Google Sheets and Google Calendar: Advanced skills in Google Sheets for creating and managing spreadsheets, as well as organizing and scheduling tasks and events with Google Calendar to ensure efficient time management.
Microsoft 365: Proficiency in using Microsoft 365 tools, including Word, Excel, PowerPoint, and Outlook, for document creation, data analysis, and email management.
Tools and Software:
Canva: Design of graphics, presentations, and visual content.
CapCut and Filmora: Video editing and creation of dynamic and engaging content.
Metricool: Social media analysis and management, content strategy planning.
WordPress and Wix: Publishing and managing blog articles.
CRM: Client data management and sales and marketing process automation.
Google Sheets and Google Calendar: Efficient organization and management of data and events.
Microsoft 365: Document creation and management, data analysis, and communication.
Why Choose Me:
Commitment and Professionalism: I strive to deliver high-quality results within established deadlines.
Effective Communication: I believe in the importance of clear and constant communication to ensure your needs and expectations are always met.
Adaptability: I am willing to learn and adapt to new tools and methodologies that can improve your project's performance.
I am here to help you take your business to the next level. If you are looking for a reliable and dedicated professional, do not hesitate to contact me. I am eager to collaborate with you and contribute to the success of your project.
Steps for completing your project
After purchasing the project, send requirements so Elsa Narayi can start the project.
Delivery time starts when Elsa Narayi receives requirements from you.
Elsa Narayi works on your project following the steps below.
Revisions may occur after the delivery date.
Initial meeting
to understand your business and goals
Access setup
to necessary tools (email, CRM, spreadsheets)