You will get Customer Support Agent (Email/Chat) for eCommerce | Daily Reports
Project details
I’ll manage your customer support with speed, empathy, and professionalism. My service includes email and live chat support under a 4-hour response SLA, daily KPI reports, and clear communication. You’ll get a smooth, reliable support system that keeps your customers happy and saves you hours every week.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$180
|
Standard
$360
|
Advanced
$720
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | - | ||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$100About Andre
Digital Solutions & AI Specialist
Cape Town, South Africa - 7:40 am local time
No more overwhelmed support teams. No more lost sales.
What I set up for you:
-AI chatbot that instantly answers customer questions (shipping, refunds, sizing, tracking, etc.)
-Automated order tracking bot (“Where is my order?”)
-Abandoned cart recovery messages to win back lost sales
-Optional: Upsell & product recommendation bot
Why clients choose me:
✅ Fast setup — go live within 72 hours
✅ No technical work needed from you
✅ Flawless English + professional brand tone
✅ Built to reduce support costs & increase revenue immediately
Let's launch your AI assistant this week.
Send me a message with your store URL — I’ll audit it for free and send you ideas in 2 minutes.
Steps for completing your project
After purchasing the project, send requirements so Andre can start the project.
Delivery time starts when Andre receives requirements from you.
Andre works on your project following the steps below.
Revisions may occur after the delivery date.
Kick-off & Access
Confirm goals, hours, tone, and SLAs; get inbox/helpdesk access.
Setup & SOPs
Create canned replies, tags, escalation rules, and a KPI sheet.