You will get Customer Support | Call Handling | Chat & Email Support
Project details
You will get a reliable and professional Customer Support Specialist to handle up to 50 daily calls, live chats, and email support tickets with efficiency and empathy. With over 5 years of experience working with global brands like Uber, Careem, and Foodpanda, I know how to deliver exceptional customer experiences that improve satisfaction, loyalty, and retention.
I specialize in Tier 1 support, inbound/outbound call handling, telemarketing, appointment setting, and CRM management. My approach is proactive, customer-focused, and results-driven, ensuring every client interaction reflects positively on your business.
The work I deliver is accurate, timely, and aligned with your brand’s voice and customer service standards.
I specialize in Tier 1 support, inbound/outbound call handling, telemarketing, appointment setting, and CRM management. My approach is proactive, customer-focused, and results-driven, ensuring every client interaction reflects positively on your business.
The work I deliver is accurate, timely, and aligned with your brand’s voice and customer service standards.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$200
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 1 day | 7 days | 30 days |
Number of Hours of Work | 8 | 40 | 160 |
Scriptwriting | - | ||
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support |
About M Haris
Customer Support | Cold Calling | Telemarketing | Appointment Setting
Lahore, Pakistan - 11:28 am local time
With a strong background in customer support, lead generation, cold calling, telemarketing, and appointment setting, I bring a results-driven approach to every project.
✅ My Core Services:
Customer Support (Email, Chat & Phone) – Providing professional, empathetic, and timely responses to ensure customer satisfaction.
Cold Calling & Telemarketing – Reaching out to prospects with persuasive communication that converts leads into paying clients.
Appointment Setting – Scheduling qualified appointments for sales teams, helping businesses close more deals.
Lead Generation – Targeted prospect research and outreach to build high-quality sales pipelines.
Virtual Assistance – Handling administrative tasks, CRM management, and backend support.
🎯 Why Choose Me?
5+ years of professional experience with top-tier companies
Track record of improving customer retention and sales growth
Skilled in CRM tools (HubSpot, Zoho, Salesforce, Freshdesk, Zendesk)
Excellent communication skills (Fluent in English – spoken & written)
Ability to handle high-volume calls, tickets, and live chats with ease
Flexible, reliable, and committed to delivering top-quality work
🌎 Industries I’ve Worked With:
Ride-hailing (Uber, Careem)
Food delivery (Foodpanda)
E-commerce & Retail
SaaS & Tech Startups
Real Estate & B2B Services
If you’re looking for a reliable, persuasive, and customer-focused professional who can help your business grow through customer support, cold calling, telemarketing, and appointment setting, then let’s connect.
📩 Let’s discuss how I can help you boost your customer satisfaction and sales conversions!
Steps for completing your project
After purchasing the project, send requirements so M Haris can start the project.
Delivery time starts when M Haris receives requirements from you.
M Haris works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding & Tool Setup
I will review your business details, gain access to CRM/support tools, and study your scripts/FAQs to ensure I’m fully prepared to handle calls, chats, and emails effectively.
Customer Interaction & Support
I will manage up to 50 calls daily along with chats and emails, providing fast, friendly, and professional Tier 1 support to resolve issues and maintain customer satisfaction.