You will get Customer Support & Client Assistance

Gerson R.Status: Offline
Gerson R.
4.7

Let a pro handle the details

Buy Customer Support services from Gerson, priced and ready to go.
Gerson R.Status: Offline
Gerson R.
4.7

Let a pro handle the details

Buy Customer Support services from Gerson, priced and ready to go.

Project details

With over 3 years of customer support experience, I provide reliable, professional, and customer-focused service. What sets me apart is my ability to communicate clearly, resolve issues efficiently, and ensure every customer has a positive experience that builds trust and satisfaction.
Industry
Data Analytics, Ecommerce, Retail & Wholesale, Telecommunications, Travel & Tourism
Language
English
What's included
Service Tiers Starter
$5
Standard
$100
Advanced
$1,000
Delivery Time 1 day 40 days 70 days
Number of Hours of Work
8320560
Scriptwriting
Summary Report
Social Media Replies
Email Support
Live Chat Support
Optional add-ons You can add these on the next page.
Additional Hour of Work
+$10
4.7
1 review
100% Complete
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
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MM

Matthieu M.
4.70
Sep 9, 2025
Galileo (Travelport+) GDS Certificate Acquisition
Gerson R.Status: Offline

About Gerson

Gerson R.Status: Offline
Customer Service & Virtual Assistant Specialist
56% Job Success
4.7  (1 review)
Caloocan City, Philippines - 11:08 pm local time
Hi there! 👋 I’m Gerson Robantes, a dedicated Customer Service and Virtual Assistant Specialist with over 3 years of experience supporting clients across the U.S., Australia, and Asia in healthcare, finance, retail, e-commerce, and travel industries.

I’ve worked with major companies such as Concentrix (United Healthcare), Teleperformance (JP Morgan Chase), Telus International, and WeLoveKitchen (Australia)—providing top-notch customer support, outbound calling, and administrative assistance.

💬 Here’s what I can do for you:
✅ Provide exceptional chat, email, and voice support for your customers
✅ Conduct cold calls to potential clients to generate qualified leads
✅ Manage CRM tools like Zendesk, Salesforce, and Galileo GDS
✅ Handle data entry, order tracking, and client follow-ups accurately
✅ Build and maintain strong business relationships with clients and partners
✅ Ensure all customer and client interactions are handled professionally and efficiently

As a Virtual Assistant for WeLoveKitchen, an Australia-based company selling frozen and fresh pizzas to retail outlets, I:

Conducted outbound cold calls to introduce products and generate leads
Managed follow-ups with interested customers and coordinated orders
Maintained detailed records of client interactions and communication
Helped expand the company’s customer base and product distribution

I’m committed to providing high-quality service, clear communication, and consistent results. If you’re looking for someone reliable, adaptable, and results-driven—I’d love to help your business grow. 🌟

Steps for completing your project

After purchasing the project, send requirements so Gerson can start the project.

Delivery time starts when Gerson receives requirements from you.

Gerson works on your project following the steps below.

Revisions may occur after the delivery date.

Review the information and materials provided by the client.

Set up communication tools (email, chat, or CRM) for smooth workflow.

Review the work, release payment, and leave feedback to Gerson.