You will get Customer Support & Client Assistance
Project details
With over 3 years of customer support experience, I provide reliable, professional, and customer-focused service. What sets me apart is my ability to communicate clearly, resolve issues efficiently, and ensure every customer has a positive experience that builds trust and satisfaction.
Industry
Data Analytics, Ecommerce, Retail & Wholesale, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$100
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 1 day | 40 days | 70 days |
Number of Hours of Work | 8 | 320 | 560 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10
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MM
Matthieu M.
Sep 9, 2025
Galileo (Travelport+) GDS Certificate Acquisition
About Gerson
Customer Service & Virtual Assistant Specialist
56%
Job Success
Caloocan City, Philippines - 11:08 pm local time
I’ve worked with major companies such as Concentrix (United Healthcare), Teleperformance (JP Morgan Chase), Telus International, and WeLoveKitchen (Australia)—providing top-notch customer support, outbound calling, and administrative assistance.
💬 Here’s what I can do for you:
✅ Provide exceptional chat, email, and voice support for your customers
✅ Conduct cold calls to potential clients to generate qualified leads
✅ Manage CRM tools like Zendesk, Salesforce, and Galileo GDS
✅ Handle data entry, order tracking, and client follow-ups accurately
✅ Build and maintain strong business relationships with clients and partners
✅ Ensure all customer and client interactions are handled professionally and efficiently
As a Virtual Assistant for WeLoveKitchen, an Australia-based company selling frozen and fresh pizzas to retail outlets, I:
Conducted outbound cold calls to introduce products and generate leads
Managed follow-ups with interested customers and coordinated orders
Maintained detailed records of client interactions and communication
Helped expand the company’s customer base and product distribution
I’m committed to providing high-quality service, clear communication, and consistent results. If you’re looking for someone reliable, adaptable, and results-driven—I’d love to help your business grow. 🌟
Steps for completing your project
After purchasing the project, send requirements so Gerson can start the project.
Delivery time starts when Gerson receives requirements from you.
Gerson works on your project following the steps below.
Revisions may occur after the delivery date.
Review the information and materials provided by the client.
Set up communication tools (email, chat, or CRM) for smooth workflow.