You will get Customer Support & Contact Center Setup/Management

Project details
Do you need a reliable professional to set up, streamline, or manage your customer support operations? With over 18 years of experience in contact center management, customer service, and quality assurance, I can help your business deliver excellent customer experiences while reducing inefficiencies.
I specialize in:
✅ Setting up or optimizing contact center workflows
✅ Managing customer service teams remotely
✅ Handling escalations & client communications
✅ QA monitoring & performance improvement
✅ CRM / helpdesk tools (Zendesk, Salesforce, HubSpot, etc.)
✅ Training staff & creating support SOPs
Why me?
Proven record of managing 24/7 contact centers for global clients
Skilled in handling escalations, training, and quality control
Experience in real estate, travel tech, telecom, and BPO sectors
Strong leadership + ability to deliver measurable improvements
I specialize in:
✅ Setting up or optimizing contact center workflows
✅ Managing customer service teams remotely
✅ Handling escalations & client communications
✅ QA monitoring & performance improvement
✅ CRM / helpdesk tools (Zendesk, Salesforce, HubSpot, etc.)
✅ Training staff & creating support SOPs
Why me?
Proven record of managing 24/7 contact centers for global clients
Skilled in handling escalations, training, and quality control
Experience in real estate, travel tech, telecom, and BPO sectors
Strong leadership + ability to deliver measurable improvements
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Education, Energy, Events Planning, Food & Beverage, Government & Public Sector, Hardware & Electronics, Legal, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Medical & Pharmaceutical, Music, Nonprofit, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$350
|
Advanced
$700
|
|---|---|---|---|
| Delivery Time | 2 days | 4 days | 8 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$15
Social Media Replies
(+ 3 Days)
+$150
Live Chat Support
(+ 3 Days)
+$150Frequently asked questions
About Aqeel
Content Marketing Strategist | Copywriter | Business Development Exec
Lahore, Pakistan - 5:10 am local time
I’m Aqeel, a Content Marketer, Copywriter, and Business Development Specialist with 18+ years of experience helping companies in the US, UK, and beyond. I’ve delivered sales copy, marketing campaigns, and business growth strategies that boosted engagement and revenue for executives and fast-growing businesses.
✅ Services I offer:
– Content Marketing (blogs, websites, landing pages, newsletters)
– Copywriting (sales funnels, ads, email sequences)
– Business Development (client acquisition, partnerships, outreach)
– Executive Support (CRM, communications, operations)
My clients value me for being strategic, reliable, and proactive, allowing them to focus on scaling while I handle the content, communication, and growth systems behind the scenes.
Steps for completing your project
After purchasing the project, send requirements so Aqeel can start the project.
Delivery time starts when Aqeel receives requirements from you.
Aqeel works on your project following the steps below.
Revisions may occur after the delivery date.
Review your existing support setup and pain points.
Audit workflows, ticket handling, and team processes.
