You will get Customer Support (Email & Chat)
Project details
I provide reliable and professional customer support that helps businesses respond faster, improve customer satisfaction, and increase retention. With 4+ years of experience in handling email, chat, and phone support, I focus on clear communication, quick problem resolution, and building positive customer experiences. I’m easy to work with, detail-oriented, and ready to support your business as if it were my own.
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Real Estate, Retail & Wholesale, Software, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$24
|
Standard
$36
|
Advanced
$48
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 4 | 6 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Frequently asked questions
About Jayan Kim
VA| Customer Support |Customer Retention |Email, Chat & Phone
Lapu-Lapu City, Philippines - 9:56 pm local time
I help businesses provide professional support through email, chat, and phone while creating a positive customer experience. I have experience handling billing, technical, and account-related concerns in fast-paced environments.
In my previous customer service and sales roles, I also handled customer retention by assisting customers who wanted to cancel services, resolving concerns, and providing solutions to improve customer satisfaction and loyalty.
What I can help you with:
✔ Email, chat, and phone support
✔ Customer retention and follow-ups
✔ Billing, technical, and account support
✔ Lead conversion and sales assistance
✔ CRM and customer records management
✔ Administrative and virtual assistant tasks
I focus on being reliable, responsive, and easy to work with so clients can trust that their customers are well taken care of.
Available for full-time or long-term work.
Send me a message. I’m ready to help your business grow.
Steps for completing your project
After purchasing the project, send requirements so Jayan Kim can start the project.
Delivery time starts when Jayan Kim receives requirements from you.
Jayan Kim works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements
I review your business details, support tools, and instructions to understand your needs.
Setup & Familiarization
I get familiar with your products, FAQs, and customer support system.