You will get Customer Support Email Handling
Project details
I will provide professional customer support by managing and responding to your emails in a clear, organized, and timely manner. My focus is to ensure that your customers receive fast, polite, and solution-oriented communication, helping improve satisfaction and trust in your business.
I follow your guidelines and tone of voice to maintain consistency with your brand. I can also help organize your inbox and prioritize urgent messages to make your daily operations easier and more efficient.
I follow your guidelines and tone of voice to maintain consistency with your brand. I can also help organize your inbox and prioritize urgent messages to make your daily operations easier and more efficient.
Purpose
BusinessIndustry
Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$20
|
Standard
$50
|
Advanced
$90
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
Number of Hours of Work | 2 | 5 | |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
About Maricelia
Virtual Assistant | Customer Support | Operations
Maraú, Brazil - 12:56 pm local time
With a background in operations, hospitality, and international experience, I bring a strong mix of organization, problem-solving, and people skills. I have hands-on experience supporting daily operations, handling customer communication, and improving processes to make workflows smoother.
I can support you with:
Email and calendar management
Customer support (email, chat, social media)
Admin and operational tasks
Data entry and organization
Travel planning and booking research
Airbnb and short-term rental support
I also have experience using tools such as Hospitable, Airbnb, Booking, Trello, Notion, and Google Sheets.
I am detail-oriented, proactive, and committed to delivering high-quality work while making your day-to-day operations easier.
If you are looking for someone reliable who can take tasks off your plate and keep things running smoothly, I’d be happy to support your business.
Steps for completing your project
After purchasing the project, send requirements so Maricelia can start the project.
Delivery time starts when Maricelia receives requirements from you.
Maricelia works on your project following the steps below.
Revisions may occur after the delivery date.
Check emails, prioritize, respond professionally, and organize inbox