You will get - Customer Support (email or chat) - Email communication - Admin tasks
Project details
I'll provide any kind of help needed in the context of Administrative Support.
I've worked with many clients providing the same service for over 5 years, and I have what it takes to deliver the best quality in no time.
What's included?
- Customer Support (email or chat)
- Email communication
- Administrative tasks
- Supporting your project manager
- Other related tasks.
I've worked with many clients providing the same service for over 5 years, and I have what it takes to deliver the best quality in no time.
What's included?
- Customer Support (email or chat)
- Email communication
- Administrative tasks
- Supporting your project manager
- Other related tasks.
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer SupportWhat's included
| Service Tiers |
Starter
$20
|
Standard
$25
|
Advanced
$30
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 2 days |
Number of Revisions | 1 | 1 | 1 |
About Marc Renier
Data Entry, CRM's, Web research, Email scraper
Bacolod, Philippines - 2:01 am local time
I worked at a high-volume customer-support call center for a telecommunications company for three years. I demonstrated the ability to work with minimal supervision, quickly learn how to use new tools, and multi-task effectively.
My background includes serving as customer service associate for one year, where my responsibilities included handling customer complaints (such as billing disputes, service interruptions, repair technician delays/no-shows and equipment malfunctions). For one year of being a Customer Service Associate, I gained recognition for attaining good numbers in sales and over-all metrics.
After one year, I was promoted as a Reports Analyst/Subject Matter Expert, where my responsibilities included handling hourly, daily, and monthly reports (powerpoint, excel and word files) for the management, assisting agents about complicated customer issues and taking supervisor calls.
While doing a full-time job, I had the chance to work as a Virtual Assistant and Social Media Specialist for two years. My tasks included handling customer inquiries, email marketing, social media management and data entry.
Skills:
Data Management
Analyze Tables
Data Entry
Pivot Table Development and Management
Process Improvement
Reporting
Create Presentations
Team Leadership
Quality Assurance
Time Management
Email Handling
Technical Support
Customer Service Expert
Customer Retention Expert
Social Media Management
Audience Engagement
Email Marketing
Steps for completing your project
After purchasing the project, send requirements so Marc Renier can start the project.
Delivery time starts when Marc Renier receives requirements from you.
Marc Renier works on your project following the steps below.
Revisions may occur after the delivery date.
Client purchases the project and sends requirements.
- Provide requirements - details of requirements - the date when is the deadline of the requirements - We can do skype call or any means to communicate if you want to verify and provide instructions clearly.