You will get Customer Support Representative (Live Chat & Email Support)
Project details
I have 4 years of experience as a Customer Service Agent, during which I have interacted with over 98,000 customers globally. Currently, I handle more than 300 chats daily, ensuring top-notch customer satisfaction and support. I excel in writing and dispatching email marketing campaigns and creating detailed daily, weekly, and monthly data analytic reports to boost sales.
I develop and optimize marketing campaigns across Facebook, Instagram, Google, YouTube, TikTok, LinkedIn, and Daraz Marketplace, manage paid ads on Meta and Google Ads, and implement influencer marketing strategies. I ensure seamless user experience and conversion optimization on e-commerce platforms like Shopify and Magento. Additionally, I create engaging content for social media, blogs, and digital assets, coordinate PR activities, and build relationships with media and influencers. My ability to track campaign performance using analytics tools and refine strategies ensures cohesive and effective marketing efforts.
I develop and optimize marketing campaigns across Facebook, Instagram, Google, YouTube, TikTok, LinkedIn, and Daraz Marketplace, manage paid ads on Meta and Google Ads, and implement influencer marketing strategies. I ensure seamless user experience and conversion optimization on e-commerce platforms like Shopify and Magento. Additionally, I create engaging content for social media, blogs, and digital assets, coordinate PR activities, and build relationships with media and influencers. My ability to track campaign performance using analytics tools and refine strategies ensures cohesive and effective marketing efforts.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included $5
These options are included with the project scope.
$5
- Delivery Time 1 day
- Number of Hours of Work 1
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$3
Scriptwriting
(+ 2 Days)
+$2Frequently asked questions
About Moiez
Customer & Community Support | Social Media Strategist / Marketing
Karachi, Pakistan - 9:34 am local time
Hi, I’m Moiez Hassan, with 5+ years of experience managing customer service, social media, and digital marketing for global brands. I’ve interacted with over 140,000 customers, handling 300+ chats daily, and led a 24/7 Live-Chat & Customer Service team delivering tailored product recommendations and seamless support. I also specialize in social media marketing, content creation, and marketing shoots to grow engagement and brand presence.
Skills & Expertise:
Customer Service & Community Management: Live chat, email support, comment moderation, community engagement
Social Media Marketing & Content Creation: Strategy, campaigns, content calendars, visual storytelling, shoots, editing, scheduling and posting, and caption Writtig
Platforms: Reddit, TikTok, Instagram, Facebook, Snapchat
Tools & Design: Canva Pro, CapCut Pro
Paid Ads & Digital Marketing: Meta Ads, Google Ads, LinkedIn Ads, TikTok Ads, ROI-focused campaigns
E-commerce & Analytics: Shopify & Magento optimization, traffic growth, conversion rate optimization, reporting
I combine customer support expertise with creative social media and marketing strategies to drive engagement, sales, and brand growth across multiple platforms. I also provide case studies on request to demonstrate measurable results.
📩 Feel free to contact me, I’m ready to help your brand reach new heights of engagement and sales.
Steps for completing your project
After purchasing the project, send requirements so Moiez can start the project.
Delivery time starts when Moiez receives requirements from you.
Moiez works on your project following the steps below.
Revisions may occur after the delivery date.
Client Purchases the Project and Sends Requirements:
Upon purchase, you'll provide your requirements, and I'll immediately begin creating personalized, data-driven solutions to enhance your customer service and marketing efforts, ensuring timely updates and high-quality results.