You will get customer support service with
Project details
As a seasoned Customer Support Specialist, I bring 5+ years of experience delivering warm, efficient, and professional support. Whether you need 2, 4, or 8 hours of dedicated help daily, I offer flexible, reliable service tailored to your business needs, backed by real results and live portfolio samples.
Purpose
BusinessIndustry
Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Construction, Ecommerce, Education, Energy, Engineering, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Government & Public Sector, Hardware & Electronics, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 2 | 4 | 8 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support |
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GT
Gyuri T.
Apr 23, 2025
Virtual assistant
Was lovelt working togheter
About Ann
Virtual Assistant & Customer Support | Email |Live Chat |Admin Support
Nairobi, Kenya - 7:24 pm local time
I'm Ann, a Virtual Assistant and Customer Support Specialist with a 5-star track record on Upwork, working remotely with US and UK clients. I combine real client experience with structured VA training through the ALX Virtual Assistant Program, so you get someone who is proven, professional, and hits the ground running from day one.
Here's what I can take off your plate:
✦ Email management & inbox zero strategies
✦ Live chat and customer support (phone, email, social media)
✦ Calendar management & appointment scheduling
✦ Data entry, research, and report preparation
✦ Document creation using Google Workspace & Microsoft Office
✦ Social media monitoring & basic community management
✦ CRM updates and admin task support
I'm known for being responsive, proactive, and easy to work with. I take ownership of tasks; you won't need to follow up twice. Whether you need a few hours of support a week or a consistent part-time VA, I'm flexible and committed to delivering quality work.
📍 Nairobi, Kenya · Available for US & UK time zones · Quick response guaranteed
Let's connect, send me a message, and let's talk about how I can support your business.
Steps for completing your project
After purchasing the project, send requirements so Ann can start the project.
Delivery time starts when Ann receives requirements from you.
Ann works on your project following the steps below.
Revisions may occur after the delivery date.
Client Onboarding & Tool Access I’ll begin by understanding your business