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You will get Customer Support Specialist for Live Chat

Angelica L.Status: Offline
Angelica L.
5.0
Preview image

Let a pro handle the details

Buy Customer Support services from Angelica, priced and ready to go.
Angelica L.Status: Offline
Angelica L.
5.0
Preview image

Let a pro handle the details

Buy Customer Support services from Angelica, priced and ready to go.

Project details

If you are looking for a Customer Support who can get the job done, you need me. I believe my ability to empathize and read between the lines is a great skill to ensure customer satisfaction. I am focused and eager to learn knew things and can work well with a team even with minimal supervision. You can expect me to deliver my work efficiently with the best results possible.
Purpose
Business
Industry
Animals & Pets, Beauty & Cosmetics, Ecommerce, Financial Services, Food & Beverage, Gaming, Logistics & Supply Chain Management, Retail & Wholesale, Software, Telecommunications, Transportation & Automotive, Travel & Tourism, Writing & Publishing
Language
English

What's included $500

These options are included with the project scope.

$500
  • Delivery Time 30 days
  • Number of Hours of Work 238
    • Scriptwriting
    • Social Media Replies
    • Email Support
    • Live Chat Support
Optional add-ons You can add these on the next page.
Fast 20 Days Delivery
+$100
Additional Hour of Work
+$5
Summary Report (+ 10 Days)
+$10
5.0
1 review
100% Complete
(1)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)
1% Complete
(0)

BW

Ben W.
5.00
Aug 22, 2024
Chat Support - Expert needed The best chat support worker I have ever found on Upwork.
Angelica L.Status: Offline

About Angelica

Angelica L.Status: Offline
Customer Support Specialist | iGaming / Travel & Hospitality
5.0  (1 review)
Manila, Philippines - 8:26 am local time
I'm an experienced Customer Support Specialist for B2B and B2C environments. Whether you need to expand your Online Gaming Website services or needs to improve your Chat Support Team, I can be a great help. I am open to expand my knowledge to suit your needs and deliver my best to provide excellent services.

My relevant skills include :

* SOP and FAQs creation for quick responses
* Backend settings for iGaming platforms
* Inbound and Outbound Support
* Appointment Scheduling
* Admin Tasks
* Email & Social Media Support
* Travel and Booking Assistance

I am knowledgeable in the following applications :

Slack
Respond.io
LiveChat
Google Workspace ( Gmail, Google Sheets, GMeet, Google Calendar )
Microsoft Office Workspace ( Outlook, MS Word,MS Excel, Link for Windows )
AirCall, MicroSIP for calls
TeamViewer, Gather, AnyDesk for team monitoring
Atlassian Confluence for knowledgebase and SOP
Meta Business Suite, Telegram, WhatsApp , Wechat
Additional : Canva and ChatGPT


I look forward to deliver the best results in every opportunity that comes my way.

Steps for completing your project

After purchasing the project, send requirements so Angelica can start the project.

Delivery time starts when Angelica receives requirements from you.

Angelica works on your project following the steps below.

Revisions may occur after the delivery date.

Daily reporting

I can provide daily reporting of tasks completed so you will know what I have accomplished already and for us to discuss if I have met your expectations.

Review the work, release payment, and leave feedback to Angelica.