You will get Customer Support Specialist For Shopify Support Live Chat and Email Support
Top Rated
Project details
I am a dedicated Customer Support Specialist with over 5 years of experience helping e-commerce brands, Shopify stores, and online businesses provide exceptional customer support.
I specialize in delivering fast, friendly, and professional live chat support, email support, and online phone support that boosts customer satisfaction and loyalty. I handle order management, refunds & returns, ticketing system management using Zendesk, Gorgias, Freshdesk, and CRM tools to streamline your support operations.
My services include:
Shopify support: order processing, tracking, refunds, product inquiries
Live chat support & online phone support for immediate assistance
Email support & ticket management in Zendesk, Gorgias, Freshdesk, Intercom
Handling escalations, troubleshooting, and problem resolution
Virtual Assistant support for e-commerce stores
By working with me, you get a reliable, proactive, and customer-focused specialist who ensures a seamless and positive customer experience, improves CSAT, and builds brand loyalty.
Let’s collaborate to elevate your customer support, streamline your Shopify operations, and keep your customers happy and coming back for more!
I specialize in delivering fast, friendly, and professional live chat support, email support, and online phone support that boosts customer satisfaction and loyalty. I handle order management, refunds & returns, ticketing system management using Zendesk, Gorgias, Freshdesk, and CRM tools to streamline your support operations.
My services include:
Shopify support: order processing, tracking, refunds, product inquiries
Live chat support & online phone support for immediate assistance
Email support & ticket management in Zendesk, Gorgias, Freshdesk, Intercom
Handling escalations, troubleshooting, and problem resolution
Virtual Assistant support for e-commerce stores
By working with me, you get a reliable, proactive, and customer-focused specialist who ensures a seamless and positive customer experience, improves CSAT, and builds brand loyalty.
Let’s collaborate to elevate your customer support, streamline your Shopify operations, and keep your customers happy and coming back for more!
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$180
|
Advanced
$350
|
|---|---|---|---|
| Delivery Time | 3 days | 15 days | 30 days |
Number of Hours of Work | 12 | 60 | 120 |
Scriptwriting | - | - | - |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$5Frequently asked questions
3 reviews
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TC
Tai Wing C.
Dec 4, 2025
You will get Handle Email Support for Your E-Commerce Store
Great service! AbdulRehman helped us with Shopify customer support, email responses, order tracking, and general order fulfillment tasks. Everything was handled quickly and accurately. Very friendly, responsive, and easy to work with. Highly recommended for e-commerce support projects!
JP
Jacob P.
Nov 29, 2025
Experienced Customer Support Specialist for Long-Term Role (Email, Chat, E-Commerce)
Working with AbulRehman has been an exceptional experience. His communication is clear, timely, and professional, and he consistently delivers high-quality customer support work. From handling emails and live chat to managing tickets in tools like Zendesk and Freshdesk, he performs every task with precision and dedication. I highly recommend AbulRehman for anyone looking for a reliable and skilled support professional.
TC
Tai Wing C.
Nov 22, 2025
customer support for Shopify
Great experience working with Abdul Rehman. They handled Shopify Customer Support, Email Support, and Live Chat Support very professionally. Skilled in Zendesk, Freshdesk, and managing customer queries efficiently.
Highly recommended!
Highly recommended!
About Abdul
Customer Service Specialist | Shopify Email & Live Chat Support Rep
100%
Job Success
Multan, Pakistan - 8:50 am local time
⭐️ Top-Rated | 💯 100% Job Success | ⏱️ 15-Min Avg Response Time
I’m a dedicated 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 known for my friendly communication style and attention to detail. I specialize in providing high quality 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐒𝐮𝐩𝐩𝐨𝐫𝐭, efficient 𝐄𝐦𝐚𝐢𝐥 𝐒𝐮𝐩𝐩𝐨𝐫𝐭, and responsive 𝐋𝐢𝐯𝐞 𝐂𝐡𝐚𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 to help e-commerce brands and online businesses elevate their customer experience and boost satisfaction.
🎧 Customer Support & Help Desk Specialist
💬 Email Support | Live Chat Support
📆 3+ Years in E-commerce & Admin Support
🛒 Shopify, Zendesk, Gorgias, Freshdesk Expert
𝐌𝐲 𝐠𝐨𝐚𝐥 𝐢𝐬 𝐭𝐨 𝐝𝐞𝐥𝐢𝐯𝐞𝐫 𝐟𝐚𝐬𝐭, 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥, 𝐚𝐧𝐝 𝐜𝐚𝐫𝐢𝐧𝐠 𝐚𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 𝐭𝐡𝐚𝐭 𝐤𝐞𝐞𝐩𝐬 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐡𝐚𝐩𝐩𝐲 𝐚𝐧𝐝 𝐥𝐨𝐲𝐚𝐥.
𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐎𝐟𝐟𝐞𝐫𝐞𝐝
✔ Live Chat Support
✔ Email Support
✔ Ticket Management
✔ Zendesk, Gorgias, Freshdesk Support
✔ Shopify Customer Support
✔ Order Tracking & Order Fulfillment Assistance
✔ Help Desk Support
✔ Customer Retention & Issue Resolution
✔ Virtual Assistant Support for E-Commerce
𝐓𝐨𝐨𝐥𝐬 & 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬
𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞: Shopify, WooCommerce
𝐇𝐞𝐥𝐩 𝐃𝐞𝐬𝐤/𝐂𝐑𝐌: Gorgias, Zendesk, Freshdesk, HubSpot, Reamaze
𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Slack, , Gmail, Zoho Mail, Gorgias, Gmail Suite, Shopify Inbox
𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧: Trello, Notion, ClickUp, Google Workspace
𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬 & 𝐒𝐨𝐟𝐭 𝐒𝐤𝐢𝐥𝐥𝐬
✔ Excellent written & chat etiquette
✔ Fast & accurate problem solving
✔ Professional, patient, friendly
✔ Adaptable to any CRM or support system
✔ Highly organized & efficient
✔Strong multitasking ability
✔Consistent, dependable support
𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞
✔ Professional and friendly communication
✔ Strong problem-solving and multitasking skills
✔ Deep experience with Shopify and ticketing tools
✔ Quick response time and detailed customer handling
✔ Ability to manage large volumes of customer inquiries
✔ 100% dedicated to customer satisfaction
✔ Experienced with Shopify, Gorgias, Zendesk & Freshdesk
𝐀𝐯𝐚𝐢𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲 & 𝐂𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭
I provide reliable 24/7 support, 365 days a year. My schedule adapts to your business needs, and I’m fully committed to delivering a smooth and high-quality customer service experience.
𝐋𝐞𝐭’𝐬 𝐂𝐨𝐧𝐧𝐞𝐜𝐭
I’m ready to help you deliver outstanding customer support that strengthens your brand and builds long-term customer loyalty. By providing reliable, professional and friendly live chat support, email support, I ensure a smooth and positive customer experience at every touchpoint to improve customer satisfaction, streamline Shopify support operations, and keep your customers coming back with confidence.
𝐋𝐞𝐭'𝐬 𝐞𝐦𝐛𝐚𝐫𝐤 𝐨𝐧 𝐭𝐡𝐞 𝐣𝐨𝐮𝐫𝐧𝐞𝐲 𝐨𝐟 𝐬𝐮𝐜𝐜𝐞𝐬𝐬 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫. 𝐅𝐞𝐞𝐥 𝐟𝐫𝐞𝐞 𝐭𝐨 𝐫𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐚𝐭 𝐲𝐨𝐮𝐫 𝐞𝐚𝐫𝐥𝐢𝐞𝐬𝐭 𝐜𝐨𝐧𝐯𝐞𝐧𝐢𝐞𝐧𝐜𝐞.
𝐊𝐢𝐧𝐝 𝐫𝐞𝐠𝐚𝐫𝐝𝐬,
𝐀𝐛𝐝𝐮𝐥 𝐑𝐞𝐡𝐦𝐚𝐧
Steps for completing your project
After purchasing the project, send requirements so Abdul can start the project.
Delivery time starts when Abdul receives requirements from you.
Abdul works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1: Onboarding & Access Setup
I’ll gather all necessary credentials for Shopify, Zendesk/Gorgias/Freshdesk, email, and live chat tools. Review your brand guidelines, FAQs, refund/return policies, and communication preferences.
Step 2: System Setup & Workflow Review
Set up ticketing, automation, and macros for efficient responses. Familiarize myself with your order management process and support workflows.