You will get Customer Support & Virtual Assistant | Email, Chat & Admin
Project details
“I will professionally manage your e-commerce orders, customer support, and social media inbox to help your business run smoothly and improve customer satisfaction. With experience in order processing, CRM handling, chat/email support, and social media management, I provide fast, reliable, and organized service tailored to your needs. My focus is accuracy, clear communication, and delivering results that make your daily operations easier. Let me take care of the administrative and customer-facing tasks so you can focus on growing your business.”
Purpose
BusinessIndustry
Business Services & Consulting, Ecommerce, Education, Fashion & Apparel, Financial Services, Lifestyle, Marketing & Advertising, Real Estate, Retail & Wholesale, Software, Telecommunications, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$25
|
Advanced
$45
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 1 | 2 | 4 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $20
Additional Hour of Work
+$10
Scriptwriting
+$10
Summary Report
+$5
Live Chat Support
+$10Frequently asked questions
About Tanguy Crepin
Customer Support Specialist Live Chat & Email (EN/FR)
Sharjah, United Arab Emirates - 8:27 am local time
I help businesses deliver fast, professional, and reliable customer support that keeps customers satisfied and loyal.
With experience handling high volumes of tickets, I provide clear, solution-oriented support via live chat and email. I ensure quick response times, accurate resolutions, and a positive brand experience.
I have hands-on experience with tools like Zendesk, Freshdesk, Zoho CRM, and Shopify (order tracking, refunds, returns, account issues).
What I can do for you: • Live chat & email customer support
• Order tracking, refunds & returns
• Shopify customer service & order management
• CRM ticket handling (Zendesk, Freshdesk, Zoho)
• Issue resolution, escalation & follow-up
I am a fast learner, reliable, and detail-oriented.
Available 30+ hours/week and ready to start immediately.
Let’s work together to improve your customer experience.
Steps for completing your project
After purchasing the project, send requirements so Tanguy Crepin can start the project.
Delivery time starts when Tanguy Crepin receives requirements from you.
Tanguy Crepin works on your project following the steps below.
Revisions may occur after the delivery date.
Review Requirements & Access Setup
“I will review the information and account access you provide to understand your workflow and tools.”
Process Orders & Manage Tasks
“I will perform the agreed tasks (order management, customer support, inbox management, tracking updates, etc.) accurately and efficiently.”