You will get Dedicated Bilingual EN/ES Customer Support Agent for Your Ecommerce Store
Project details
Limitless Contact Center is a fully operational BPO based in Mexico with 17+ trained bilingual EN/ES agents ready to support your ecommerce business. We specialize in customer support, order management, returns, content moderation, and Tier 1 tech support for Shopify, Amazon, and DTC brands. Agents are onboarded within 7 days. All agents are native Spanish speakers with C1/C2 English. We use VICIdial, Slack, Zendesk, and AI-powered QA to ensure quality on every interaction.
Purpose
BusinessIndustry
Ecommerce, Marketing & Advertising, Retail & Wholesale, TelecommunicationsLanguage
EnglishWhat's included
| Service Tiers |
Starter
$1,200
|
Standard
$2,400
|
Advanced
$4,000
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Lead List | - | - | - |
Optional add-ons
You can add these on the next page.
Additional Outbound Call
+$50About David
Bilingual EN/ES Customer Support Manager | BPO & Ecommerce Specialist
Zapopan, Mexico - 8:29 am local time
We specialize in ecommerce customer support, Tier 1 tech support, and AI-assisted content moderation for Shopify stores, Amazon sellers, and DTC brands targeting US and Latino markets.
Our agents are native Spanish speakers with C1/C2 English — not freelancers, but a real contact center with professional dialer software, QA monitoring, and proven processes.
Why clients choose us:
• Bilingual EN/ES — fluently, not via Google Translate
• Same timezone as US (CST) — no overnight delays
• 70-80% cheaper than US-based support teams
• AI-assisted moderation handles 10x the volume
• Free 3-day trial — no commitment
We handle customer support so you can focus on growth.
Steps for completing your project
After purchasing the project, send requirements so David can start the project.
Delivery time starts when David receives requirements from you.
David works on your project following the steps below.
Revisions may occur after the delivery date.
Agent Onboarding
We onboard your dedicated agent within 7 days — brand training, scripts, tools setup, and a kickoff call
Transitioning
Agent begins handling your customer contacts — email, chat, or phone