You will get Executive Virtual Assistant for Founders | CRM, Ops & Calendar Management
Project details
Executive Virtual Assistant | CRM-Ops Focused | HubSpot Native
Every hour you spend on admin is an hour not spent on growth.
I've spent 9 years inside high-growth companies like Foodpanda, Daraz, and Pathao, keeping operations clean and leadership focused on what matters. I bring that same execution standard to every founder I support on Upwork.
What makes me different from a typical VA: I work natively in HubSpot. That means your scheduling, follow-ups, and reporting all connect to your sales pipeline, not just a to-do list.
Why Choose Me?
• 9 years of real ops experience inside fast-scaling companies
• CRM-literate HubSpot, Salesforce, Zoho, no onboarding required
• Async-first proactive updates, no micromanagement needed
• Systems thinker, I build processes, not just complete tasks
Service Deliverables
• Meeting scheduling & calendar management
• Task & project coordination
• SOP creation & documentation
• Research & data organization
• Reporting & spreadsheet management
• Client communication & follow-ups
Send me a message before ordering. I'll map your workflow and recommend the right support structure for your business.
Every hour you spend on admin is an hour not spent on growth.
I've spent 9 years inside high-growth companies like Foodpanda, Daraz, and Pathao, keeping operations clean and leadership focused on what matters. I bring that same execution standard to every founder I support on Upwork.
What makes me different from a typical VA: I work natively in HubSpot. That means your scheduling, follow-ups, and reporting all connect to your sales pipeline, not just a to-do list.
Why Choose Me?
• 9 years of real ops experience inside fast-scaling companies
• CRM-literate HubSpot, Salesforce, Zoho, no onboarding required
• Async-first proactive updates, no micromanagement needed
• Systems thinker, I build processes, not just complete tasks
Service Deliverables
• Meeting scheduling & calendar management
• Task & project coordination
• SOP creation & documentation
• Research & data organization
• Reporting & spreadsheet management
• Client communication & follow-ups
Send me a message before ordering. I'll map your workflow and recommend the right support structure for your business.
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Food & Beverage, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$120
|
Standard
$450
|
Advanced
$850
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 8 | 20 | 39 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | - | ||
Formatting & Clean Up | - | ||
Project Management Support | - | - | |
Travel Planning | - | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$40 - $200
Additional Revision
+$20
Additional Hour of Work
+$25
CRM Cleanup & Tagging
(+ 1 Day)
+$80
Weekly Report Setup
+$60Frequently asked questions
About Mustafa
CRM & Sales Operations | Business Strategy | Virtual Assistant
Dhaka, Bangladesh - 10:01 am local time
Many growing startups and e-commerce businesses lose 20–30% of potential revenue due to inefficient sales processes, poor CRM setup, and a lack of clear visibility into performance.
I help businesses fix that.
Hi, I’m Mustafa Rakib - a CRM & Sales Operations Specialist, Executive Virtual Assistant, and Business Strategy Professional with 9 years of experience supporting high-growth companies in e-commerce, FMCG, and tech-driven environments. I focus on building structured systems, improving visibility, and helping teams scale efficiently.
Over the years, I’ve worked with platforms like Foodpanda, Daraz, and Pathao, where I optimized CRM workflows, built KPI dashboards, and supported leadership teams in making faster, data-driven decisions. My work has consistently improved pipeline visibility, reduced manual effort, and increased conversion rates.
🧠 Skills & Experience
• 8+ years in CRM, Sales Operations, and Business Strategy
• CRM Tools: HubSpot, Zoho CRM, Salesforce
• Strong background in KPI tracking, reporting automation, and process design
• Experience working with international teams and remote environments
• Proven results in improving efficiency, conversions, and revenue growth
🛠️ Core Services I Provide
• CRM Setup, Optimization & Automation
• Sales Pipeline & Funnel Management
• Executive Virtual Assistance & Operational Support
• Business Strategy & Market Research
• Presentation & Pitch Deck Creation
🎯 Niche Expertise
• Startups & SaaS companies
• E-commerce businesses
• Remote and international teams
📦 Service Deliverables
🔧 CRM & Sales Operations
• CRM system setup with structured pipeline, automation, and clean data architecture.
• Sales funnel design focused on improving conversion rates and revenue visibility.
• CRM workflow automation reduces manual tasks and improves team efficiency.
• Lead management system with tracking, segmentation, and follow-up automation.
• Sales process optimization to eliminate bottlenecks and increase deal closure speed.
• KPI dashboard creation with real-time performance tracking and actionable insights.
📊 Business Strategy & Growth
• Business performance reporting with clear metrics for smarter decision-making.
• Market and competitor analysis with actionable growth and positioning insights.
• Pricing and revenue strategy aligned with business goals and market demand.
🧑💻 Virtual Assistance & Operations
• Executive virtual assistance with structured tasks, calendar, and communication management
• SOP creation with step-by-step documentation for smooth team execution
• Project coordination and progress tracking to keep operations on schedule
🎯 Presentations & Communication
• Investor-ready pitch decks with clear storytelling and business-focused visuals
• Sales presentations designed to communicate value and drive client decisions
⚙️ Ongoing Support & Optimization
• Ongoing system support and optimization for continuous business improvement
⭐ Why Choose Me
• Data-driven and process-focused approach
• Proven impact: improved efficiency, conversions, and reporting accuracy
• Strong communication and structured execution
• Reliable support for founders, teams, and decision-makers
If you’re looking for someone who can bring clarity, structure, and measurable improvements to your business operations - let’s connect.
Steps for completing your project
After purchasing the project, send requirements so Mustafa can start the project.
Delivery time starts when Mustafa receives requirements from you.
Mustafa works on your project following the steps below.
Revisions may occur after the delivery date.
Task Planning & Workflow Setup
Tasks are organized based on priority and urgency. A structured workflow is created for daily/weekly execution, along with communication and tracking setup for transparency.
Execution & Progress Updates
All assigned tasks are executed as per plan, including admin support, scheduling, coordination, documentation, and reporting. Regular updates are shared with the client during the process.