You will get dedicated Intercom customer support agent!
Project details
Welcome to my Project!
Are you struggling to manage customer support across multiple channels? Want to provide 24/7 support without breaking the bank? Look no further! As a CRM expert and virtual assistant, I can help you set up and manage platforms like Intercom, Freshdesk, Gorgias, Freshsales, Knowledge bases, and more.
My Expertise Includes:
Customer Support:
Extensive experience ensuring customer satisfaction using Intercom, ZenDesk, Gorgias, Gmail, and various ticket systems.
Proficient in managing email responses.
Communicating effectively with suppliers.
Creating and processing orders efficiently.
Expertise in order fulfillment and handling refund cases.
Tracking orders and successfully closing deals.
Implementing social media strategies to enhance customer engagement.
Skilled in managing live chat interactions.
Thoroughly tracking orders for accurate updates.
Handling returns/exchanges and issuing refunds in line with company policies.
Why Choose Me?
100% Client Satisfaction
Quick Response
Fast Delivery
Affordable Rates
Let’s work together to improve your customer support experience!
Are you struggling to manage customer support across multiple channels? Want to provide 24/7 support without breaking the bank? Look no further! As a CRM expert and virtual assistant, I can help you set up and manage platforms like Intercom, Freshdesk, Gorgias, Freshsales, Knowledge bases, and more.
My Expertise Includes:
Customer Support:
Extensive experience ensuring customer satisfaction using Intercom, ZenDesk, Gorgias, Gmail, and various ticket systems.
Proficient in managing email responses.
Communicating effectively with suppliers.
Creating and processing orders efficiently.
Expertise in order fulfillment and handling refund cases.
Tracking orders and successfully closing deals.
Implementing social media strategies to enhance customer engagement.
Skilled in managing live chat interactions.
Thoroughly tracking orders for accurate updates.
Handling returns/exchanges and issuing refunds in line with company policies.
Why Choose Me?
100% Client Satisfaction
Quick Response
Fast Delivery
Affordable Rates
Let’s work together to improve your customer support experience!
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Beauty & Cosmetics, Construction, Ecommerce, Education, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Marketing & Advertising, Medical & Pharmaceutical, Nonprofit, Photography, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Video Services, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$100
|
Standard
$200
|
Advanced
$400
|
|---|---|---|---|
| Delivery Time | 7 days | 7 days | 7 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - | - | - |
86 reviews
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This project doesn't have any reviews.
NL
Nikia L.
Mar 19, 2024
You will get crop or resize 50 images
Excellent and fast turnaround definitely would recommend!
EB
Esther B.
Feb 24, 2024
You will get crop or resize 50 images
Milon did a fantastic job on this project, I am very pleased with the results. I will definitely rehire him in the future.
MK
Mindie K.
Jan 13, 2024
You will get crop or resize 50 images
LE
Luca E.
Oct 13, 2023
Product Photos Editor (Fitness/Sports Brand). Long term oppurtunity
TF
Tyler F.
Jul 16, 2023
Loan Application Data Entry
About Milon
Customer Support I Helpdesk I Service Desk I Ticket Support Agent
Dhaka, Bangladesh - 8:30 pm local time
I am well versed with ticketing applications like Freshdesk, Intercom, Zendesk, ZohoDesk, Gorgias, and Shopify, WooCommerce, BigCommerce, etc.
I also have Photoshop And Illustrator skills.
My expertise:
1. Answering customer inquiries via email, or chat
2. Resolving customer complaints and issues
3. Providing product and service information
4. Handling billing and payment inquiries
5. Processing orders and returns
6. Documenting customer interactions and feedback
7. Collaborating with other departments to resolve complex issues
8. Identifying opportunities for improvement in products or processes
9. Keeping up-to-date with product and industry knowledge
10. Meeting performance metrics such as customer satisfaction, response time, and call volume.
I look forward to working with you in providing excellent customer support and anything else you may need help with! I am very excited to work with you so let's talk! :)
Steps for completing your project
After purchasing the project, send requirements so Milon can start the project.
Delivery time starts when Milon receives requirements from you.
Milon works on your project following the steps below.
Revisions may occur after the delivery date.
Place your order and provide me the details.
Place your order and provide me with the details. I'll complete the task and update you daily or weekly.