You will get A Virtual Assistant and Customer Care for Admin Support work
Project details
As your Virtual Assistant and Customer Relations, I need a good idea of what you want me to do. Can you give me access to the tools I'll need? Also, send over your brand guidelines so I can keep everything consistent. Info about who you're trying to reach is very important, as are any training materials about your products or services. Let me know how you prefer to communicate, too. Once I have all that, I can handle tasks, make customers happier, and make your brand better.
Purpose
PersonalIndustry
Agriculture, Animals & Pets, Beauty & Cosmetics, Business Services & Consulting, Data Analytics, Ecommerce, Education, Engineering, Events Planning, Fashion & Apparel, Food & Beverage, Logistics & Supply Chain Management, Marketing & Advertising, Real Estate, Sports & Fitness, Video Services, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 5 | 10 | 15 |
Scriptwriting | - | - | - |
Summary Report | - | ||
Social Media Replies | - | - | |
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$10About Kolawole
Reliable Virtual Assistant / Customer Care & Admin Support
Lagos, Nigeria - 4:14 pm local time
I've spent months working with business owners, startups, and small to mid-sized companies. I help them free up time, get organized, and stay laser-focused on growth. I'm tech-savvy, organized, and a good communicator. I enjoy fast-paced environments and aim to be proactive, do quality work, and be reliable.
I bring skill, accuracy, and flexibility to every job, from customer care to process fixes and daily admin.
Here's what I can do:
* Customer Service (Email, Chat, Phone)
* Admin Help
* Calendar and Email Organization
* Data Entry and Research (using Excel and other spreadsheets)
* Social Media Management (using Hootsuite, Buffer, etc.)
* CRM (using Zoho, Salesforce, HubSpot, etc.)
* Project Management (using Trello, Asana, Notion, etc.)
* Microsoft Office (PowerPoint, Outlook, Word, etc.)
* Google Workspace (Slides, Google Docs, Meet, etc.)
My goal is to provide top-notch service and build long-term client relationships. Need someone you can count on to ease your workload and keep things running smoothly?
I'm ready to help!
Steps for completing your project
After purchasing the project, send requirements so Kolawole can start the project.
Delivery time starts when Kolawole receives requirements from you.
Kolawole works on your project following the steps below.
Revisions may occur after the delivery date.
Tell me about a time you failed
I messed up once and missed a client email, which slowed things down. I said sorry right away, fixed the problem, and then set up filters and reminders to keep it from happening again. I learned that keeping things in order is super important.