You will get E-commerce Customer Support FR/EN
Project details
I handle all your customer inquiries related to orders, shipping, returns, and refunds — in French and English. Your customers get fast, friendly, and professional responses that protect your store's reputation and reduce negative reviews.
Purpose
BusinessIndustry
EcommerceWhat's included
| Service Tiers |
Starter
$150
|
Standard
$320
|
Advanced
$580
|
|---|---|---|---|
| Delivery Time | 30 days | 30 days | 30 days |
Number of Hours of Work | 10 | 25 | 50 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | - | - | - |
Email Support | - | - | - |
Live Chat Support | - | - | - |
15 reviews
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About Gueny Perseverance
English-French Tutor | Certified Teacher| Conversational to Advanced
100%
Job Success
Pointe-Noire, Congo - 9:34 pm local time
I’m Gueny, an English–French tutor.
Whether you're a beginner or preparing for the DELF/ DALF exam,Canadian french program or curriculum, I'll guide you to fluency with structured, personalized lessons.
As a Certified teacher with years of experience, i adapte every session to your place, goals, and learning style. Lessons are live, interactive, and results- driven. Let's get started today.
Steps for completing your project
After purchasing the project, send requirements so Gueny Perseverance can start the project.
Delivery time starts when Gueny Perseverance receives requirements from you.
Gueny Perseverance works on your project following the steps below.
Revisions may occur after the delivery date.
Free Onboarding Call (20 min)
We start with a free 20-minute call to understand your business. This call saves us both time and ensures I represent your brand correctly from day one — not after weeks of trial and error.
Bilingual Response Guide (delivered within 48 hours)
Based on our onboarding call, I create a fully personalized bilingual response guide — covering your most frequent customer scenarios in both French and English. Nothing goes to your customers without your validation first.