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You will get E-commerce Customer Support via Email, WhatsApp, Meta & Live Chat

Rizwan A.Status: Offline
Rizwan A.
Preview imagePreview image

Let a pro handle the details

Buy Customer Support services from Rizwan, priced and ready to go.
Rizwan A.Status: Offline
Rizwan A.
Preview imagePreview image

Let a pro handle the details

Buy Customer Support services from Rizwan, priced and ready to go.

Project details

I provide professional e-commerce customer support via Email, WhatsApp, Meta (Facebook & Instagram), and Live Chat.

I handle product inquiries, order updates, refunds, returns, and complaints, and manage Shopify orders including cancellations, tracking, and exchanges. Experienced with Zendesk and Gorgias, I focus on fast responses, clear communication, and a smooth customer experience.
Purpose
Business
Industry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cybersecurity, Data Analytics, Ecommerce, Education, Engineering, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & Publishing
Language
English

What's included $5

These options are included with the project scope.

$5
  • Delivery Time 30 days
  • Number of Hours of Work 1
    • Scriptwriting
    • Summary Report
    • Social Media Replies
    • Email Support
    • Live Chat Support
Rizwan A.Status: Offline

About Rizwan

Rizwan A.Status: Offline
Customer Support & Automation Consultant | CRM, GHL & BI
Lahore, Pakistan - 6:58 pm local time
I help businesses simplify and automate customer support so teams spend less time firefighting and more time actually helping customers.

With around 15 years of experience in customer support operations, I work at the intersection of CRM, automation, and analytics. I build practical systems that connect CRM platforms, GoHighLevel (GHL), Power BI, Excel (macros & automation), and AI-driven workflows to reduce manual work, improve response times, and give clear visibility into performance.

I usually help businesses automate customer support workflows using tools like Zendesk, Gorgias, GHL, and Zapier, set up omnichannel support across WhatsApp, Meta, email, and website chat, build practical dashboards in Power BI and Excel (including macros and pivot-based reporting), and create automated management reports from Excel to PowerPoint or Word. I also focus on improving CSAT, SLAs, and overall team productivity.

If you’re looking for clean automation, useful reporting, and support systems that actually work, I’m happy to help.

Steps for completing your project

After purchasing the project, send requirements so Rizwan can start the project.

Delivery time starts when Rizwan receives requirements from you.

Rizwan works on your project following the steps below.

Revisions may occur after the delivery date.

Task clarity

I will explain job requirement in my understanding.

Task process

I will keep sharing job status with client on regular basis

Review the work, release payment, and leave feedback to Rizwan.