You will get E-commerce Customer Support,Virtual Assistant E-commerce Virtual Assistant
Rising Talent
Rising Talent
Project details
Customer Support, E-commerce Customer Support, Virtual Assistant, E-commerce Virtual Assistant, Help Desk Management, Ticket Triage, SLA Management, Zendesk, Gorgias, Shopify Support, Shopify Virtual Assistant, Order Management, Returns and Refunds, Refund Processing, Email Support, Live Chat Support, Customer Service, CSAT Improvement, Customer Satisfaction, Inbox Management, CRM Management, Customer Relationship Management, Canned Response Writing, Macro Library, SOP Documentation, Process Documentation, Knowledge Base Creation, Administrative Support, Data Entry, Reporting and Analytics, KPI Tracking, Escalation Management, Customer Retention, Brand Voice, E-commerce Operations, Online Store Management, Help Desk Software, Remote Virtual Assistant, Freelance Customer Support, B2C Customer Support, DTC Brand Support, Beauty E-commerce, Shopify Order Management, Customer Experience, Support Operations, Workflow Optimisation, Remote Support Specialist, Data Entry, Data Mining, Microsoft Excel, Lead Generation, List Building, Prospect List, Email communication, Customer Relationship Management, Microsoft Dynamics CRM, ChatGPT, Executive Support, ChatGPT, Claude AI, Data Entry.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$20
|
Advanced
$40
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 1 | 5 | 9 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$4Frequently asked questions
About Oluwagbemisola
E-commerce VA | Lead Generation | Customer Support
Ibadan, Nigeria - 6:14 pm local time
I have supported brands by managing Shopify order operations, Email Support, Live Chat Support, returns, refunds, and bilingual customer communication in English and Dutch. This hands-on experience has equipped me to handle high-volume customer inquiries, maintain an excellent customer experience, and keep daily e-commerce operations running efficiently.
Here's how I can help:
✔ E-commerce Customer Support (Email & Live Chat) English & Dutch
✔ Shopify Support & Order Management
✔ Returns & Refund Processing
✔ Lead Generation & Prospect List Building
✔ Web Research & Data Mining
✔ CRM & Inbox Management
✔ Product Listing & Inventory Updates
✔ Data Entry & Spreadsheet Management (Excel & Google Sheets)
✔ Administrative Support & Process Documentation
I'm known for being detail-oriented, highly organized, and easy to work with the kind of support that lets you stop worrying about the back office and focus on growth.
Let's talk about what your business needs message me or check my portfolio below.
Steps for completing your project
After purchasing the project, send requirements so Oluwagbemisola can start the project.
Delivery time starts when Oluwagbemisola receives requirements from you.
Oluwagbemisola works on your project following the steps below.
Revisions may occur after the delivery date.
Meeting
Message me and let`s have a meeting where we can converse about the project