You will get E-COMMERCE FOCUS / GENERAL SUPPORT
Rising Talent
Rising Talent
Project details
Elevate your client experience and streamline your back-office operation with High Ticket , Administrative and customer success support . I provide white glove , end to end management tailored for high value clients and growing businesses .Whether you need dedicated support for premium accounts or reliable operational partner to Handle day to day operations running without a hitch .
Purpose
BusinessIndustry
Animals & Pets, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Events Planning, Financial Services, Food & Beverage, Lifestyle, Marketing & Advertising, Media & Entertainment, Retail & Wholesale, Sports & Fitness, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$25
|
Standard
$50
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Hours of Work | 5 | 15 | 30 |
Scriptwriting | |||
Summary Report | - | ||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$15 - $50
Additional Hour of Work
+$25
Summary Report
(+ 3 Days)
+$15
Social Media Replies
(+ 3 Days)
+$25
Live Chat Support
(+ 3 Days)
+$30About Chastine
Customer Support Specialist / E-Commerce Chat and Email Support
Johannesburg, South Africa - 7:23 am local time
How can I help your Business ?
Omnichannel Support : Expertly managing Email, Live Chat ,and Helpdesk Tickets.
Platform Familiarity : List any tool you know or are Learning .e.g. Zendesk ,Shopify , Gorgias , Freshdesk , Slack.
Order Management : Tracking packages, Processing refunds , and Resolving billing issues.
Problem Resolution : Turning frustrated customers into loyal lifetime buyers.
Hit the ''Invite to Job or Message '' button on the top right , and let's talk about how I can take the customer service weight off your shoulders !
🛠️My skills are
Sales & Customer Relations: Specialized in personalized styling, target optimization, and turning first-time shoppers into loyal brand advocates.
Store Operations & Admin: Proficient in POS systems, accurate cash management, stock management, and inventory control.
Visual Aesthetics: Strong eye for detail, color coordination, and executing visual merchandising guidelines.
Interpersonal & Leadership: Excellent time management, collaborative teamwork, and strong communication skills cultivated throughout my academic and retail journey.
🌱 Personal Interests Fashion & Lifestyle Trends: I love staying up to date with contemporary styles, textures, and curated lifestyle aesthetics, which helps me confidently assist clients on the retail floor.
Continuous Learning & Development: Beyond my practical work, I am passionate about advancing my knowledge through my tertiary diploma studies to build a strong business foundation.
Community & Collaboration: I enjoy engaging in team activities, mentoring peers, and being part of energetic environments where people collaborate to hit collective goals.
I pride myself on my strong work ethic, adaptability, and positive energy. I am always looking for new opportunities to grow, collaborate, and add value to a dynamic team.
Steps for completing your project
After purchasing the project, send requirements so Chastine can start the project.
Delivery time starts when Chastine receives requirements from you.
Chastine works on your project following the steps below.
Revisions may occur after the delivery date.
Onboarding and Process Alignment
Review client guidelines , access CRM / Communication tools and align on KPI'S , Targets audience details and offer specifics.