You will get e-commerce issue resolution with customer service
Top Rated
Project details
You will get professional assistance in resolving your e-commerce issues, saving you time and frustration. Whether it's a refund, a missing delivery, or a dispute with customer service, I’ll handle the communication to secure a fair resolution.
As an expert in EU consumer rights, I know how to advocate for buyers. With experience in customer service for brands like H&M, I understand how companies handle complaints and how to push for results.
My service ends when a solution is reached or if the company refuses any action—in that case, I’ll guide you on possible next steps. Resolution time depends on the company’s response, but I will actively follow up to keep things moving. My goal is to achieve a fair outcome for you.
Fluent in English, French, and Spanish, I ensure precise communication. Your case will be handled with professionalism and confidentiality at all times.
As an expert in EU consumer rights, I know how to advocate for buyers. With experience in customer service for brands like H&M, I understand how companies handle complaints and how to push for results.
My service ends when a solution is reached or if the company refuses any action—in that case, I’ll guide you on possible next steps. Resolution time depends on the company’s response, but I will actively follow up to keep things moving. My goal is to achieve a fair outcome for you.
Fluent in English, French, and Spanish, I ensure precise communication. Your case will be handled with professionalism and confidentiality at all times.
Purpose
PersonalIndustry
EcommerceWhat's included $50
These options are included with the project scope.
$50
- Delivery Time 7 days
- Number of Hours of Work 8
- Summary Report
24 reviews
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Nicholas A.
Mar 12, 2026
Pointe-a-Pitre, Guadeloupe - Price Checking Specialist.
Julie did an excellent job. She delivered high quality data in a timely and professional manner. We look forward to working together again with her.
RH
Rachel H.
Feb 24, 2025
English-to-French Translator for Animal Advocacy Non-Profit -- Quick Turnaround Needed
IG
Ian G.
Jul 3, 2020
French translater
MF
Mathias F.
Jul 16, 2019
French phone conversations to develop my French speaking skills
Excellent freelancer. Highly recommended.
AP
Audrey P.
Jul 20, 2017
Translation and rewriting articles- french writer needed
Good collaboration but freelancer stopped after "issues with her computer" instead of letting me know she didn't want to continue working with me.
About Julie
French Translator | Localization Specialist | Customer Support Expert
100%
Job Success
Sainte-Rose, Guadeloupe - 12:06 am local time
Over the years, I’ve gained hands-on experience in diverse fields, including customer support for major international brands, content creation for various platforms, and conducting market research. My background in both creative and professional writing, along with my multilingual abilities, allows me to offer high-quality services tailored to meet your specific needs.
I’ve worked with businesses across different sectors, including e-commerce, entertainment, and communication, and I’m ready to help you achieve your goals with accurate, effective, and culturally relevant translations or content.
I’m open to new projects and always eager to bring a fresh perspective to every task. Whether you need translation, social media management, or customer support, I’m here to help!
Steps for completing your project
After purchasing the project, send requirements so Julie can start the project.
Delivery time starts when Julie receives requirements from you.
Julie works on your project following the steps below.
Revisions may occur after the delivery date.
Case Review
Description: I analyze your issue based on the details and documents provided to determine the best approach.
First Contact with Customer Service
Description: I reach out to the company’s customer service on your behalf and inform you when the request has been sent.