You will get E-commerce Store Management (Inventory + Customer Service)
Rising Talent
Rising Talent
Project details
Day-to-day store operations, handled — inventory kept current, orders monitored, and customers answered promptly — so you can focus on growing the business instead of running it.
Industry
Arts, Business, Consumer Goods, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Environmental, Financial Services/Banking, Games, Government & Public Sector, Health & Wellness, Hospitality & Tourism, Insurance, Kids & Family, Legal, Logistics & Supply Chain Management, Manufacturing, Media & Entertainment, Medical & Pharmaceutical, Music, News, Nonprofit, Real Estate, Retail & Wholesale, Society & Culture, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
Magento, Shopify, WixLanguage
EnglishWhat's included $700
These options are included with the project scope.
$700
- Delivery Time 7 days
- Management Duration (Days) 30
- Inventory Management
- Order Management
- Customer Assistance
- Payment Processing
- Product Offers & Promotions
- Reporting
Frequently asked questions
About Caryl
Executive Assistant & Operations Support | CRM, Bookkeeping, SOPs
Guatemala City, Guatemala - 3:59 am local time
I’m a Business Administration graduate with over five years of experience supporting CEOs, operations leaders, and growing businesses across banking, technology distribution, legal services, and e-commerce environments.
My work focuses on bringing structure, clarity, and follow-through to fast-paced teams by organizing workflows, managing CRM systems, documenting processes, and supporting daily operations so nothing falls through the cracks.
I specialize in helping businesses build structured systems and operational processes that improve efficiency and accountability across teams.
Core Areas of Support
Executive & Administrative Support
• Calendar and inbox management for senior leadership
• Meeting coordination and follow-up tracking
• Executive reports, dashboards, and documentation
• Cross-department coordination
• Confidential executive communications
Operations & Workflow Management
• CRM management and follow-up systems
• Task tracking and workflow organization
• SOP documentation and process improvement
• KPI tracking and operational reporting
• Process standardization and operations coordination
Customer Experience & Operations
• Email, chat, and inbound/outbound customer support
• Order management and fulfillment coordination
• CRM data cleanup and workflow optimization
• Complaint resolution and customer retention
Legal & Documentation Support
• Legal case data entry and document organization
• Case tracking and record maintenance
• Experience with Casepeer legal management software
E-Commerce & Online Operations
• Shopify order management and fulfillment tracking
• Wix website administration and updates
• Product listings, inventory tracking, and order processing
Bookkeeping & Financial Support
• QuickBooks setup and day-to-day bookkeeping
• Invoicing and accounts payable/receivable management
• Bank and credit card reconciliation
• Expense tracking and categorization
• Financial reporting and month-end support
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Tools & Platforms
*CRM & Operations Tools
HubSpot, Monday, Casepeer, Salesforce (basic familiarity)
*Communication & Collaboration
Slack, Microsoft Teams, Google Workspace
*Customer Support Platforms
Zendesk, Jira Service Management
*Data & Reporting
Microsoft Excel (advanced), Google Sheets, Power BI (basic), SQL (basic queries)
*E-Commerce Platforms
Shopify, Wix, WooCommerce
*Bookkeeping
QuickBooks, Excel (advanced)
If you're looking for someone who can help bring structure, organization, and operational clarity to your business, I’d be happy to connect.
Steps for completing your project
After purchasing the project, send requirements so Caryl can start the project.
Delivery time starts when Caryl receives requirements from you.
Caryl works on your project following the steps below.
Revisions may occur after the delivery date.
Weekly summary report