You will get E-Commerce Store Management | Shopify
Project details
I support Shopify store owners with the day-to-day management of their e-commerce operations.
I help you keep your store organized, updated, and running smoothly so you can focus on sales and growth.
What I can help with:
Product uploads and updates on Shopify
Order processing and tracking follow-up
Basic store management tasks
Customer support (email/chat)
Simple store organization and clean-up
I work carefully, follow instructions precisely, and make sure tasks are completed on time.
I may not position myself as a “top expert”, but I focus on being reliable, fast, and detail-oriented in execution.
If you need someone consistent to help manage your store operations, I can assist you long-term.
Let’s talk about your store — I can quickly tell you how I would organize and improve your current workflow.
I help you keep your store organized, updated, and running smoothly so you can focus on sales and growth.
What I can help with:
Product uploads and updates on Shopify
Order processing and tracking follow-up
Basic store management tasks
Customer support (email/chat)
Simple store organization and clean-up
I work carefully, follow instructions precisely, and make sure tasks are completed on time.
I may not position myself as a “top expert”, but I focus on being reliable, fast, and detail-oriented in execution.
If you need someone consistent to help manage your store operations, I can assist you long-term.
Let’s talk about your store — I can quickly tell you how I would organize and improve your current workflow.
Industry
Ecommerce, Financial Services/Banking, Society & CulturePlatform
ShopifyLanguage
FrenchWhat's included
| Service Tiers |
Starter
$20
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Management Duration (Days) | 3 | 7 | 20 |
Inventory Management | |||
Order Management | |||
Customer Assistance | |||
Payment Processing | - | ||
Product Offers & Promotions | - | - | |
Reporting | - | - |
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Quentin R.
Feb 15, 2026
UGC Sourcer (VA) – Find Authentic Creators for a Beauty Brand ($$$)
About Rahamamonjisoa Lantina
Shopify Customer Support Specialist | E-commerce Virtual Assistant
Antananarivo, Madagascar - 1:12 pm local time
I manage customer messages, order tracking, shipping delays, refund requests, and order-related disputes.
The goal is simple: prevent customer support from becoming a burden while keeping responses fast and clear for customers.
I’m responsive, organized, and serious in handling requests, especially when dealing with sensitive or unhappy customers.
Tools I use:
- Shopify
- Gorgias / Zendesk
- AfterShip / 17Track
- PayPal / Stripe
- Gmail
I can work independently or integrate quickly into an existing team.
If needed, I can help you set up a smoother support system that saves time and reduces customer issues.
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Salut ! Je travaille avec des boutiques e-commerce (principalement Shopify) pour gérer leur support client au quotidien.
Je prends en charge les messages clients, le suivi des commandes, les retards de livraison, les demandes de remboursement et les litiges liés aux commandes.
L’objectif est simple : éviter que le support devienne une charge pour le business, tout en gardant des réponses rapides et claires pour les clients.
Je suis réactif, organisé et sérieux dans le traitement des demandes, surtout quand il s’agit de situations sensibles ou de clients insatisfaits.
Outils que j’utilise :
- Shopify
- Gorgias / Zendesk
- AfterShip / 17Track
- PayPal / Stripe
- Gmail
Je peux travailler de manière autonome ou m’intégrer rapidement à une équipe déjà en place.
Si tu veux, on peut voir ensemble comment organiser ton support pour gagner du temps et réduire les problèmes clients.
Steps for completing your project
After purchasing the project, send requirements so Rahamamonjisoa Lantina can start the project.
Delivery time starts when Rahamamonjisoa Lantina receives requirements from you.
Rahamamonjisoa Lantina works on your project following the steps below.
Revisions may occur after the delivery date.
Store & Support Review
Review the Shopify store, customer requests, policies, and support workflow before starting.