You will get E-commerce Virtual Assistant / Shopify
Top Rated
Project details
Hello, I’m Faisal and I’m a Virtual Assistant registered and based in the Pakistan.
I've been helping agencies and small Shopify business owners for years, so I know the challenges you face. Whether you're starting out or already established, let me help you save time and grow your business.
I've been helping agencies and small Shopify business owners for years, so I know the challenges you face. Whether you're starting out or already established, let me help you save time and grow your business.
Purpose
PersonalIndustry
EcommerceLanguage
EnglishWhat's included $5
These options are included with the project scope.
$5
- Delivery Time 3 days
- Number of Hours of Work 40
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
9 reviews
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This project doesn't have any reviews.
PB
Peter B.
Jul 26, 2024
Norwegian speaking Customer Service Agent for drop shipping brand
Faisal has been a hard working member of the team who has been there during challenging periods to support us in the business. He has been flexible and dedicated.
LM
Luuk M.
Jul 15, 2024
Fluent/Native Norwegian CS Agent
JE
Jonathan E.
May 17, 2024
Norwegian Email Customer Service Agent - Ecommerce Brand (Requirement: Native Norwegian)
PB
Peter B.
Jan 28, 2024
Norwegian speaking Customer Service Agent for drop shipping brand
TA
Thomas A.
Jan 25, 2023
VA needed for customer support and administrative task for Norwegian online language school
Great guy who always gets the job done! Recommened!
About Faisal
AI-Enhanced Customer Support | Multilingual
100%
Job Success
Karachi, Pakistan - 3:58 am local time
I help businesses create seamless customer experiences across live chat and email, resolve order inquiries, and manage Shopify-based stores with precision and care.
🔧 Services I Offer:
Live Chat & Email Support (Gorgias, Shopify Inbox, etc.)
Shopify Order Management (tracking, returns, updates)
Answering Product Inquiries & Upselling
Customer Satisfaction & Escalation Handling
Admin Support & Data Entry
AI-Powered Translation (Norwegian, English, Urdu)
🚀 Why Clients Choose Me:
Gorgias & Shopify Expert – Deep platform knowledge for fast, effective support
AI-Enhanced Workflow – I use ChatGPT and DeepL to boost response quality and translate with speed & accuracy
Multilingual Support – Fluent in Norwegian, English, and Urdu
Reliable & Detail-Oriented – Consistent, high-quality results
Client-Focused – I prioritize clear communication and long-term relationships
🎓 Bachelor’s Degree | Studied in Norway | Available for short-term and long-term projects
Let’s work together to elevate your customer support with smart tools and a human touch!
Steps for completing your project
After purchasing the project, send requirements so Faisal can start the project.
Delivery time starts when Faisal receives requirements from you.
Faisal works on your project following the steps below.
Revisions may occur after the delivery date.
Shopify VA
Customer support, answering customers' queries, checking order status, tracking orders, and making refunds.