You will get eCommerce customer support and retention to boost customer satisfaction
Top Rated
Project details
I provide fast, reliable, and professional eCommerce customer support focused on improving customer satisfaction and retention.
Purpose
PersonalIndustry
Business Services & Consulting, Ecommerce, Education, EnergyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Hours of Work | 3 | 6 | 10 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
1 review
(1)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
FE
Freelancer E.
Jul 21, 2025
Customer Support Amazon (A-Z Claims & Feedback Experience a Big Plus!) 🌍📦
Working with Ayesha was a smooth experience overall. She followed the instructions well and delivered the work on time. Communication was prompt and polite.
About Ayesha
Customer Support & Retention Specialist | Email, Chat & CRM Support
100%
Job Success
Karachi, Pakistan - 7:37 pm local time
Currently freelancing with Atlas FinTech, I handle customer support, CRM management, ticket resolution, and client retention strategies. I specialize in:
Customer Support: Responding to inquiries, troubleshooting issues, and ensuring positive experiences
> Client Retention: Implementing strategies to reduce churn and boost loyalty
> CRM & Tools: Managing client databases, tracking metrics, and optimizing workflows
> Process Improvement: Streamlining support operations for faster and more effective service
I am dedicated, detail-oriented, and eager to learn, always aiming to deliver measurable results for clients. My goal is to help you increase customer satisfaction, retain more clients, and improve operational efficiency.
Why choose me?
7+ years in Customer Support & Retention
Top Rated freelancer with a 100% complete profile
Strong communication, problem-solving, and process optimization skills
Proven track record of improving client satisfaction and retention metrics
Let’s discuss your project — whether you need customer support, client retention strategies, CRM management, or workflow optimization, I’m ready to help you deliver exceptional results. Click Invite to Interview and let’s get started!
Steps for completing your project
After purchasing the project, send requirements so Ayesha can start the project.
Delivery time starts when Ayesha receives requirements from you.
Ayesha works on your project following the steps below.
Revisions may occur after the delivery date.
Project Review
Review all provided details to clearly understand project requirements.