You will get eCommerce Customer Support & Virtual Assistant

Project details
Greetings! I’m a dedicated Customer Support Specialist offering professional Customer Service, VA Support, and Technical Support. I provide efficient Email Management, Live Chat Support, and Phone Assistance to ensure fast and reliable communication with your customers. I’m also experienced in CRM Support and Shopify Support, helping you manage client relationships and online store operations smoothly.
Purpose
BusinessIndustry
Business Services & Consulting, EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$50
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 5 days | 6 days |
Number of Hours of Work | 2 | 8 | 40 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
About Misbah
eCommerce Customer Support Expert | Chargeback Specialist
Gilgit, Pakistan - 8:50 am local time
Chargeback & Dispute Resolution (Expert-Level)
I specialize in chargeback reduction and dispute resolution, handling hundreds of cases across Shopify, Amazon, Walmart, eBay, and Etsy. I create strong rebuttals with supporting evidence, transaction history, and clear customer policies — helping clients recover revenue and lower chargeback ratios.
eCommerce Store Management
In eCommerce store management, I support Shopify, WooCommerce, WordPress, Magento, and BigCommerce stores. I handle product listings, SEO, returns and refunds, shipping, RMAs, and automation flows using tools like Zendesk, Gorgias, Klaviyo, Oberlo, and PageFly.
Customer Support & Virtual Assistance
I also provide high-quality customer support and virtual assistance through email, live chat, and phone. I set up SOPs, helpdesk systems, macros, and customer policies, using G-Suite, Microsoft Office, Notion, Slack, and CRMs.
If you need a dedicated eCommerce operations specialist who delivers results, let’s connect.
Send me a message and let’s talk results.
Steps for completing your project
After purchasing the project, send requirements so Misbah can start the project.
Delivery time starts when Misbah receives requirements from you.
Misbah works on your project following the steps below.
Revisions may occur after the delivery date.
Customer Support Setup & Onboarding
I provide comprehensive customer support via live chat, email, and phone, ensuring accessibility across various platforms.
