You will get effective ecommerce virtual assistance
Rising Talent
Project details
Hi
I'm your e commerce virtual assistant with a diverse skill set and a medical background, I am here to support your business needs with precision and professionalism.
Save your time and money and hire an efficient assistant to be by your side. Let me help you with your bulk product listings and more.
I offer you my expertise with:
Shopify
Wordpress
Elementor
Product upload & listing
Product categorization
Product variant management
Order fulfillment
Image sourcing and optimization
Photo Editing (Canva)
Google workspace
Microsoft Office Suite
General virtual assistance tasks
Are you looking for any other tasks that aren't listed above? Message me and let's discuss what I can do for you.
Looking forward to working together!
I'm your e commerce virtual assistant with a diverse skill set and a medical background, I am here to support your business needs with precision and professionalism.
Save your time and money and hire an efficient assistant to be by your side. Let me help you with your bulk product listings and more.
I offer you my expertise with:
Shopify
Wordpress
Elementor
Product upload & listing
Product categorization
Product variant management
Order fulfillment
Image sourcing and optimization
Photo Editing (Canva)
Google workspace
Microsoft Office Suite
General virtual assistance tasks
Are you looking for any other tasks that aren't listed above? Message me and let's discuss what I can do for you.
Looking forward to working together!
Industry
Animals & Pets, Ecommerce, Education, Events Planning, Fashion & Apparel, Food & Beverage, Gaming, Lifestyle, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Photography, Real Estate, Retail & Wholesale, Sports & Fitness, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$15
|
Advanced
$35
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Frequently asked questions
1 review
(1)
(0)
(0)
(0)
(0)
This project doesn't have any reviews.
DC
David C.
Jul 20, 2026
Arabic Virtual Customer Support Representative
Good freelancer
About Yasmin
Email Customer Service Specialist - Ecommerce - Shopify Support
100%
Job Success
Alexandria, Egypt - 12:04 pm local time
I make sure that doesn't happen. I help e-commerce brands turn questions into confidence, complaints into solutions, and frustrated customers into returning buyers.
Available to work US business hours (9 AM–5 PM EST)
As a bilingual English/Arabic (Egyptian & Saudi dialect) customer support specialist, I bring empathy, problem-solving, and genuine care to every conversation, plus hands-on Shopify experience to keep your store running smoothly behind the scenes.
✅ Customer Support:
Consistent, on-brand tone
Professional, friendly replies across multiple channels: live chat, email & social media
Flagging repeat issues to solve problem at the core
Order tracking, returns, exchanges & product inquiries
De-escalation and conflict resolution for frustrated customers
Order issue resolution & escalation to the right team when needed
Product recommendations aligned with your brand guidelines
CRM Tools: Zendesk, Commslayer, Replient
Response time within 10 minutes
Handling 100+ inquiries per day
Experience in Shopify backend operations
✅ Software knowledge:
CRM software: Zendesk, Commslayer, Replient
Google Workspace
Shopify
Wordpress
Your customers deserve to feel heard, and your store deserves to run smoothly behind the scenes. I'd love to help with both!
Send me a message and let's get started.
Steps for completing your project
After purchasing the project, send requirements so Yasmin can start the project.
Delivery time starts when Yasmin receives requirements from you.
Yasmin works on your project following the steps below.
Revisions may occur after the delivery date.
Client messages me for discussing needs
Client messages me for discussing what they need done for their project.