You will get Efficient and Effective Virtual Assistance for Business Success
Top Rated
Top Rated
Project details
My project stands out due to my unique combination of skills, experience, and dedication to delivering high-quality results. As a virtual assistant, I bring a strong work ethic and attention to detail to every task. Additionally, I have expertise in various administrative tasks, social media management, customer support, research, and data entry. I am committed to providing excellent communication, meeting deadlines, and exceeding client expectations. Overall, my project stands out for its personalized approach, efficiency, and ability to deliver exceptional results.
Language
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$120
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 7 days |
Number of Revisions | 2 | 3 | 4 |
Number of Hours of Work | 5 | 15 | 40 |
Basic Photo Editing | |||
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10 - $30
Additional Revision
+$10
Additional Hour of Work
+$10
7 reviews
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BS
Bramuel S.
Jun 2, 2026
Virtual Assistant Needed for Simple tasks ($10 per week For the Start)
Patricia is the best virtual assistants by far. She's really good at what she does. She's punctual, communicates clearly and sticks to deadlines as expected. Highly recommended to all businesses, clients and agencies. If you need to get something done, she's a 10/10.
AD
Anahi D.
Jul 1, 2025
Customer Service Representative
AD
Anahi D.
Sep 9, 2024
Customer Service Rep - Sports Supplements
DO
Don O.
Jan 16, 2024
Email Outreach
AW
Amy W.
Sep 27, 2023
Simple Easy Online Task - No Experience Required
Was a pleasure to work with, very professional and would definitely hire again! Thank you!
About Patricia
Customer Service Lead | CRM & E-commerce Support Expert | 10+ Years
100%
Job Success
Nairobi, Kenya - 1:30 am local time
I do not just answer tickets. I look at what is causing them, fix the gaps, and make sure the team is equipped to handle things correctly the first time.
What I bring to a brand:
Team leadership and agent coaching based on real ticket reviews, not generic feedback. CRM and helpdesk management across Gorgias, Zendesk, Emplifi, and Shopify. End-to-end escalation handling for orders, subscriptions, refunds, and shipping. SOP creation and training material development. KPI tracking and performance reporting to management. Customer communication across live chat, email, and social media.
I work well with lean, fast-moving e-commerce teams where ownership matters and people are expected to think ahead. I am reliable, organized, and I communicate clearly without needing constant direction.
Available Monday through Friday. Open to long-term contracts.
Steps for completing your project
After purchasing the project, send requirements so Patricia can start the project.
Delivery time starts when Patricia receives requirements from you.
Patricia works on your project following the steps below.
Revisions may occur after the delivery date.
Initial consultation
Discuss project goals & requirements with the client to establish rapport and gain a deeper understanding of their needs.
Research & gathering
Conduct market research, data analysis, and gather relevant resources to begin the project.