You will get Efficient Customer Service & Live Chat Support
Project details
At SS Rank IT, We have a bunch of skilled and years of experienced people. We offer exceptional Customer Service & Cold Calling solutions that are tailored specifically to help your business grow and thrive. Unlike other agencies, we take the time to deeply understand your brand and your customers, crafting personalised scripts and support strategies that ensure every interaction leaves a lasting positive impression.
What truly sets us apart is our hands-on approach—we don’t just make calls; we build relationships. Whether it’s handling customer inquiries, driving sales through cold calls, or generating valuable leads, our team is committed to delivering tangible results that directly contribute to your success.
We leverage the latest communication tools and CRM integration to track every interaction and provide you with detailed insights and performance reports, ensuring transparency and ongoing improvement. By working with SS Rank IT, you’re not just getting a service; you're partnering with a dedicated team focused on helping you boost customer loyalty, increase conversions, and scale your business.
Let us handle the calls, while you focus on growing your business!
What truly sets us apart is our hands-on approach—we don’t just make calls; we build relationships. Whether it’s handling customer inquiries, driving sales through cold calls, or generating valuable leads, our team is committed to delivering tangible results that directly contribute to your success.
We leverage the latest communication tools and CRM integration to track every interaction and provide you with detailed insights and performance reports, ensuring transparency and ongoing improvement. By working with SS Rank IT, you’re not just getting a service; you're partnering with a dedicated team focused on helping you boost customer loyalty, increase conversions, and scale your business.
Let us handle the calls, while you focus on growing your business!
Purpose
BusinessIndustry
Architecture & Interior Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Financial Services, Marketing & Advertising, Real Estate, Retail & Wholesale, Sports & Fitness, Telecommunications, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$250
|
Advanced
$850
|
|---|---|---|---|
| Delivery Time | 3 days | 5 days | 30 days |
Number of Hours of Work | 12 | 40 | 172 |
Scriptwriting | - | - | |
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Scriptwriting
(+ 1 Day)
+$50About Saad
Customer Support Specialist | 24/7 Team Support | 3+ Years Experience
Dhaka, Bangladesh - 4:51 am local time
I help businesses deliver instant, high-quality support 24/7 with my experienced team with over 3 years of experience in customer support and virtual assistance ensuring better customer satisfaction and retention.
I provide both dedicated team-based support (24/7) and personal Virtual Assistant services, depending on your business needs.
💼 What I Offer
🔸 24/7 Customer Support (With My Team)
Live Chat Support (Website, SaaS, Apps)
Email Support & Ticket Management
Social Media Inbox Handling
Order Processing & Customer Follow-ups
CRM Tools (Zendesk, Freshdesk, HubSpot, etc.)
Customer Issue Resolution & Retention
👉 Best for businesses that need full-time, round-the-clock support
🔸 Virtual Assistant (1-on-1 Support)
Administrative Support
Data Entry & Web Research
Email & Calendar Management
Lead Generation & Outreach
Appointment Setting / Cold Calling
E-commerce Support (Shopify, Amazon)
👉 Perfect for business owners who need a dependable assistant
⭐ Why Work With Me?
✔ 3+ Years of Proven Experience
Hands-on experience handling real customer interactions across different industries.
✔ 24/7 Team Availability
My team ensures your business is always responsive — even while you sleep.
✔ Professional & Friendly Communication
I represent your brand with care, clarity, and professionalism.
✔ Quick Response & Problem Solving
Fast replies = happier customers and better retention.
✔ Scalable Support System
Easily increase or decrease support as your business grows.
✔ Reliable & Long-Term Oriented
I focus on building strong, long-term working relationships.
🚀 Let’s Work Together
If you're ready to improve customer experience, save time, and grow your business, feel free to message me. I’m ready to support you.
Steps for completing your project
After purchasing the project, send requirements so Saad can start the project.
Delivery time starts when Saad receives requirements from you.
Saad works on your project following the steps below.
Revisions may occur after the delivery date.
Initial Consultation & Requirements Gathering
Objective: To understand your business, target audience, and specific goals for customer service and cold calling. Action: I will review the information you provide such as target audience, product details, cold calling script, and CRM tools.
Customise Cold Calling Script & Customer Service Approach
Objective: To create personalised, effective scripts and processes that align with your business goals. Action: I will either create a custom cold calling script or fine-tune the existing one. I will also design a customer service flow.