You will get Efficient Virtual Assistant for Aviation, Cargo & Admin Support
Project details
Are you looking for a reliable and detail-oriented virtual assistant who understands the aviation, cargo, and logistics industry? With over 9 years of hands-on experience in international airline operations, dispatch coordination, cargo documentation, and customer service, I offer specialized administrative support for aviation professionals, small logistics teams, and growing businesses.
This project is ideal if you need help managing:
• Cargo or flight documentation
• Daily reports, shift schedules, or dispatch logs
• Customer service emails and booking assistance
• Admin tasks like Excel formatting, Google Workspace organization, or SOP writing
What sets me apart is my real-world airline experience with brands like Jazeera Airways, Emirates SkyCargo, SriLankan Catering, Qatar Airways and SriLankan Airlines. I bring aviation discipline, clear communication, and full professionalism to every task — remote or onsite.
Let me help you streamline your workflow, stay organized, and keep your operation moving forward — with accuracy, speed, and trust.
This project is ideal if you need help managing:
• Cargo or flight documentation
• Daily reports, shift schedules, or dispatch logs
• Customer service emails and booking assistance
• Admin tasks like Excel formatting, Google Workspace organization, or SOP writing
What sets me apart is my real-world airline experience with brands like Jazeera Airways, Emirates SkyCargo, SriLankan Catering, Qatar Airways and SriLankan Airlines. I bring aviation discipline, clear communication, and full professionalism to every task — remote or onsite.
Let me help you streamline your workflow, stay organized, and keep your operation moving forward — with accuracy, speed, and trust.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$60
|
Advanced
$120
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 0 | 1 | 2 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | - | ||
Travel Planning | - |
Optional add-ons
You can add these on the next page.
⚡ Urgent 24-Hour Delivery
+$15
📁 Spreadsheet Formatting
+$20
🗂️ Shift/Dispatch Templates
+$10About Devinda
Remote Customer Support -Aviation Operations-Admin Assistant
Negombo, Sri Lanka - 1:04 am local time
I’ve worked with top brands like Jazeera Airways, Emirates SkyCargo, SriLankan Catering, Qatar Airways, and SriLankan Cargo, gaining hands-on experience in:
• Airline and airport customer service
• Cargo documentation and bonded goods
• Email and chat support for international clients
• Complaint handling and service recovery
• Shift scheduling, dispatching, and reporting
I’m fluent in English and Sinhala and bring the high discipline and reliability you’d expect from the aviation industry. Whether you’re a small business, startup, or global travel company — I can represent your brand professionally, manage your customer inbox, and keep your operations smooth.
🧰 Tools I use: Microsoft Office, Google Workspace, CRM systems, POS, and logistics software
🕒 Timezone: GMT+5:30 | Available Full-Time or Part-Time
Let’s talk — I’m ready to help you deliver quality service, every time.
Steps for completing your project
After purchasing the project, send requirements so Devinda can start the project.
Delivery time starts when Devinda receives requirements from you.
Devinda works on your project following the steps below.
Revisions may occur after the delivery date.
Review your task list and instructions
I’ll carefully go through your provided instructions and confirm everything is clear before starting.
Organize and prioritize your tasks
I’ll arrange the work by urgency and category (emails, reports, bookings, etc.) to keep the workflow efficient.