You will get email and chat support.


Project details
You will get prompt chat support for your individual brand and business. I will support your business while giving you the opportunity to concentrate on other tasks. Whether you need live chat, email support or social media pages support, I am at your service.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Arts & Design, Business Services & Consulting, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Events Planning, Fashion & Apparel, Financial Services, Legal, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$6
|
Advanced
$8
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 1 day |
Number of Hours of Work | 8 | 8 | 8 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | - | ||
Live Chat Support | - |
About Monica
Customer Service Virtual Assistant
Nairobi, Kenya - 9:15 pm local time
My skills include but not limited to:
-Canva designs
-Customer service
-Email handling
-Chat moderation
-Inbound calls
-Customer feedback
-Customer interactions
-Virtual assistance
-Coloring books creation
-Calendar Management
I am proficient in:
-Canva
-CRM tools : hub spot, zoho, zendesk, asana
-Calendar management - calendly, -google calendar
-HTML - CSS
-Social media platforms : TikTok, Instagram, Pinterest,Facebook, Discord, slack, Reddit, LinkedIn
-Microsoft Office
-Google suite
-Google spread sheets
Steps for completing your project
After purchasing the project, send requirements so Monica can start the project.
Delivery time starts when Monica receives requirements from you.
Monica works on your project following the steps below.
Revisions may occur after the delivery date.
Responding to customer inquiries
Chat support
Assessing feedback