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You will get Email Handling Customer Support
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Project details
Looking for a reliable pro to tackle your email management, social media content, refunds, and supply chain logistics? Look no further!
• Efficient Email Management:
Quick and professional handling of customer inquiries.
• Social Media Engage:
Fostered genuine interactions with customers on various platforms.
• Refund Expertise:
Timely and transparent refund processing.
• Logistics Mastery:
Efficient supply chain and logistics management for enhanced productivity and cost savings.
Why Choose Me:
• Experience:
Proven track record in order management and customer support.
• Precision:
Meticulous attention to detail for error-free operations.
• Customer Satisfaction:
Dedicated to ensuring a positive customer experience.
Ready to enhance your order fulfillment process? Let's work together!
• Efficient Email Management:
Quick and professional handling of customer inquiries.
• Social Media Engage:
Fostered genuine interactions with customers on various platforms.
• Refund Expertise:
Timely and transparent refund processing.
• Logistics Mastery:
Efficient supply chain and logistics management for enhanced productivity and cost savings.
Why Choose Me:
• Experience:
Proven track record in order management and customer support.
• Precision:
Meticulous attention to detail for error-free operations.
• Customer Satisfaction:
Dedicated to ensuring a positive customer experience.
Ready to enhance your order fulfillment process? Let's work together!
Purpose
BusinessIndustry
Animals & Pets, Beauty & Cosmetics, Ecommerce, Fashion & Apparel, WellnessLanguage
EnglishWhat's included $130
These options are included with the project scope.
$130
- Delivery Time 7 days
- Number of Hours of Work 30
- Social Media Replies
- Email Support
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6.99
Live Chat Support
(+ 1 Day)
+$5
5 reviews
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This project doesn't have any reviews.
WF
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Hugo P.
Mar 9, 2025
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She understands her task quick and gives feedback about what she had trouble with and what she succeeds in. Very eager to learn and understands very quickly any new tasks I could give her.
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Mehmet Efe E.
Dec 22, 2024
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She is an amazing e-commerce project manager who can act as a leader in complex e-commerce projects.
JK
Jeremy K.
Sep 6, 2024
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MO
Marek O.
Nov 13, 2023
Virtual Assistant [e-commerce, video, graphic design]
This has to be absolutely one of the top experiences I had working with a freelancer on this platform. I will definitely hire again. Agustina went above and beyond our initial agreement and over-delivered on our agreement!
About Agustina
E-commerce Marketing VA | Shopify Expert | Facebook Ads & CS Pro
100%
Job Success
Buenos Aires, Argentina - 3:19 pm local time
Having collaborated with multiple brands across the Pet, Fashion/Beauty, and Wellness niches — including Rho Nutrition, No Days Wasted, Luxe Cosmetics, and Kitty Kloset Co, she is known for her proactive approach, strong communication skills, and ability to deliver consistent, high-quality results.
Her expertise includes managing hundreds of customer inquiries daily through platforms like Zendesk, Gorgias, and Richpanel, as well as handling Facebook comments, Instagram DMs, and TikTok Shop operations with professionalism and care. On the operations side, Agustina excels at Shopify store setup, configuring shipping and payment settings, uploading product listings, optimizing descriptions, and curating visually engaging product pages that drive conversions.
Beyond customer experience, Agustina has also led influencer and UGC campaigns, managed collaborations through Influencity and TikTok, and supported Facebook Ads campaign setup and performance tracking. She is proficient in tools such as Shopify, Zendesk, Canva, CapCut, Meta Business Suite, Klaviyo, Google Sheets, AI tools, and more, continuously staying up to date with the latest e-commerce trends and strategies.
Driven by creativity, organization, and a genuine passion for E-commerce brands, Agustina is dedicated to helping brands stand out and scale efficiently. Whether you need hands-on support for your online store or ongoing marketing and operational management, she’s ready to bring her expertise to your team.
Let’s connect and discuss how Agustina can help elevate your business.
Steps for completing your project
After purchasing the project, send requirements so Agustina can start the project.
Delivery time starts when Agustina receives requirements from you.
Agustina works on your project following the steps below.
Revisions may occur after the delivery date.
Project Assessment:
Begin by thoroughly understanding the client's requirements and expectations through detailed discussions, ensuring a clear grasp of project objectives and scope.
Customized Strategy Development:
Devise a tailored plan outlining specific tasks, timelines, and milestones based on the project assessment. This strategy ensures a systematic and efficient approach to meet the client's goals.