You will get Email Support Live Chat Support Ticket Handling For your business
Top Rated
Top Rated
Project details
Seeking exceptional Customer Service Representatives or looking to optimize your customer support system?
I provide premium 24/7 customer support solutions backed by a highly professional VA dedicated to delivering seamless customer experiences.
Services Offered:
• Customer Support via Email
• Inbound & Outbound Calls
• Live Chat Support
• Social Media Engagement
Additional Expertise:
• Product Listing Management
• Website & E-commerce Platform Support (B2B, B2C, Dealstream)
• Email Marketing & Campaign Management
• Customer Exchanges, Refund Processing & Technical Support
Whether you need reliable day-to-day support or a complete customer service system upgrade, I am ready to help your business scale efficiently while keeping customer satisfaction a top priority. 😉
I provide premium 24/7 customer support solutions backed by a highly professional VA dedicated to delivering seamless customer experiences.
Services Offered:
• Customer Support via Email
• Inbound & Outbound Calls
• Live Chat Support
• Social Media Engagement
Additional Expertise:
• Product Listing Management
• Website & E-commerce Platform Support (B2B, B2C, Dealstream)
• Email Marketing & Campaign Management
• Customer Exchanges, Refund Processing & Technical Support
Whether you need reliable day-to-day support or a complete customer service system upgrade, I am ready to help your business scale efficiently while keeping customer satisfaction a top priority. 😉
Purpose
BusinessIndustry
Beauty & Cosmetics, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Events Planning, Food & Beverage, Hardware & Electronics, Lifestyle, Marketing & Advertising, Media & Entertainment, Religion & Spirituality, Sports & Fitness, Telecommunications, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$75
|
Standard
$270
|
Advanced
$899
|
|---|---|---|---|
| Delivery Time | 4 days | 6 days | 22 days |
Number of Hours of Work | 15 | 48 | 177 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | |||
Email Support | |||
Live Chat Support | - |
Optional add-ons
You can add these on the next page.
Live Chat Support
(+ 2 Days)
+$50
Any Admin Support you need
(+ 2 Days)
+$120
7 reviews
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GK
Geoff K.
Jun 23, 2026
Executive Assistant
She's great!
JG
Jason G.
Aug 18, 2025
Virtual Assistant (VA) for Administrative Tasks
Excellent experience with Sarah - she was with us for quite a while and always did a great job. Highly recommend her.
SM
Sarah M.
Nov 23, 2022
Tech VA Virtual Assistant
BS
Bianca S.
Aug 27, 2022
T. Bryant Osbourne Social Media
I'm only consolidating her contract to make it a full-time gig. That should speak to how amazing she is.
BS
Bianca S.
Aug 23, 2022
Social Media Manager Needed for 5 hours per week
Just need to move her to other projects. She is amazing, outstanding, and everything I can ask for in a Social Media Engagement Specialist.
About Sarah Mae
Social Media Manager | Tech-Savvy Virtual Assistant | Admin | CRM
100%
Job Success
Bagong Silang, Philippines - 4:01 am local time
Need an expert in administrative support who can skillfully manage your time-consuming backend operations so you can focus on the profitable areas of your business? Let me help!
👩🏻💻 4 Years as Admin Virtual Assistant
📞 4 Years as Customer Support
⚙️ 2 Years as Marketing Tech Operator
"When you choose to work with me, you can expect firm commitment, a strong work ethic, and timely completion of tasks — ensuring you receive efficient and up-to-date support."
👩🏻💻 MY SERVICES AS A VIRTUAL ASSISTANT:
💠 List Building
💠 Data Entry
💠 Data Scraping — web content extraction and automation
💠 File, Folder & Email Organization
💠 Professional Document Formatting
💠 Transcription (audio or scanned images to text)
💠 Email Management — responses, spam removal, organization
💠 Calendar Management & Scheduling
💠 Product Listing, Order Tracking & Customer Updates
💠 Customer Support — email and chat support
💠 Social Media Management — content creation & scheduling
💠 Outreach — emails, DMs
💠 Graphic Design — logos, flyers, business cards, brochures
💠 Client Onboarding & Offboarding
💠 High-Level Operations / Tech Ticket Support
⚙️ APPLICATIONS, TOOLS & PLATFORMS:
💠 Weebly
💠 Teachable
💠 Calendly
💠 Zapier
💠 MailerLite
💠 Squarespace
💠 Google Sheets / Docs / Calendar / Workspace
💠 Canva
💠 Mailchimp
💠 Meta Business Suite
💠 Zoom
💠 YouTube
💠 Slack
💠 Jotform
💠 BizBuySell
💠 DealStream
💠 BusinessBroker.net
💠 HelloSign
💠 ChatGPT
💠 GoHighLevel
💠 ClickUp
💠 OnceHub
You can also see on my profile how previous clients have valued having me on their team. I prioritize building long-term relationships and consistently deliver work that meets - and exceeds -expectations.
Feel free to contact me anytime using these 3 quick steps:
1️⃣ Send me an Upwork message
2️⃣ Click the green Schedule Meeting button
3️⃣ Choose a 15-minute slot — I’ll confirm the time
Let’s talk about how I can make your life easier 😏
Steps for completing your project
After purchasing the project, send requirements so Sarah Mae can start the project.
Delivery time starts when Sarah Mae receives requirements from you.
Sarah Mae works on your project following the steps below.
Revisions may occur after the delivery date.
Schedule a meeting at your convenience to discuss the project further.