You will get Email Support Representative that can respond 24/7
Project details
You will get a fast and reliable customer service representative that can be available 24/7. You will see an increase in sales and customer satisfaction when you purchase this service. With minimal supervision, you will get a lot to focus more on the important things you need to do.
Purpose
BusinessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$2,520
|
Standard
$3,430
|
Advanced
$4,480
|
|---|---|---|---|
| Delivery Time | 5 days | 10 days | 20 days |
Number of Hours of Work | 240 | 360 | 720 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$6Frequently asked questions
4 reviews
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This project doesn't have any reviews.
CA
Cindy A.
Jan 4, 2023
Customer Service Representative needed to answer customer calls and emails
PS
Pooja S.
Jul 29, 2020
Customer Feedback Analyst
KM
Kevin M.
Nov 27, 2018
Complete a 12 minute survey about being an online contractor!
Jennifer was quick to respond, completed the work in a timely and efficient manner. Would work with again.
AC
Alejandro C.
Nov 15, 2018
Podcast Support
Great professional
About Jennifer
Virtual Executive Assistant
Cebu, Philippines - 9:26 am local time
🔹 My Journey:
Since 2015, I've worked in various roles, including Customer Representative, Technical Support Specialist, and Market Researcher. For the past 6 years, I’ve excelled as an Executive Virtual Assistant, managing a wide array of tasks with efficiency and precision.
🔹 Leadership and Expertise:
As a Customer Support Manager, I’ve led a team of agents, provided comprehensive training, and ensured effective use of tools to deliver top-notch customer service. My hands-on approach and leadership skills have been instrumental in enhancing team performance.
🔹 Tools and Technologies:
I bring extensive experience with a wide range of tools and platforms, including:
🔹 Customer Support: Freshdesk, Zendesk, Gorgias, Ring Central
🔹 E-commerce: Shopify, Amazon FBA, Etsy
🔹 Project Management & Collaboration: Trello, Asana, Flowlu, Campaign Monitor
🔹 Accounting & Finance: Xero, EasyPay Direct, Authorize.net, Stripe, Clickbank
🔹 Training & Learning: Adobe Captivate Prime
🔹 Shipping & Fulfillment: Shipbob, ShipHero, ShipStation, Cin7Core
🔹 Design & Multimedia: Adobe Illustrator, Adobe Premiere Pro, Canva
🔹 Additional Tools: PowerDiary, Genie, OneDrive, Microsoft Excel, Jibble, LastPass, Infusionsoft, Circle, Sendibles
🔹 What I Offer:
Whether you need help with day-to-day administrative tasks, customer support management, or training new team members, I’m here to provide organized and well-delivered outcomes tailored to your needs.
If you’re looking for a dedicated professional who can handle various tasks and bring a high level of expertise to your projects, let’s connect! Please reach out with your subject matter and scope, and I’ll be more than happy to assist.
Looking forward to collaborating with you!
Steps for completing your project
After purchasing the project, send requirements so Jennifer can start the project.
Delivery time starts when Jennifer receives requirements from you.
Jennifer works on your project following the steps below.
Revisions may occur after the delivery date.
Familiarity with the tools and field of business.
Training is essential to understand more about the task and how to handle customer's needs with great satisfaction.
Email support handling.
Once familiar with the tools, emails and others are taken care of with fast and accurate information.