You will get Engaging Social Media, Email & Customer Support Services.
Top Rated
Top Rated
Project details
I provide professional email & chat support, organize messages, respond accurately, update CRM, follow up, and enhance customer experience.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Data Analytics, Ecommerce, Education, Energy, Engineering, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Real Estate, Retail & Wholesale, Telecommunications, Transportation & Automotive, Travel & Tourism, Wellness, Writing & PublishingLanguage
EnglishWhat's included $80
These options are included with the project scope.
$80
- Delivery Time 1 day
- Number of Hours of Work 4
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
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About Moureen
HIPAA-Certified Medical V.A | Customer Support | Podcast Manager
100%
Job Success
Nairobi, Kenya - 4:24 pm local time
I help busy doctors, therapists, healthcare professionals, e-commerce brands, and podcasters reclaim their time, so they can focus on what they do best.
As a HIPAA-compliant Medical Virtual Assistant, Customer Support Specialist, and Podcast Manager, I bring a highly organized, detail-oriented, and proactive approach to every project. I follow strict confidentiality standards and ensure every task is handled accurately and on time.
🩺 MEDICAL VIRTUAL ASSISTANT
→ Patient Scheduling & Calendar Management
→ Medical Records Organization & Chart Preparation
→ Patient Follow-Ups & Communication
→ Email Management
→ Medical Research & Administrative Assistance
→ EHR Systems: DrChrono | SimplePractice
💬 CUSTOMER SUPPORT SPECIALIST
→ Email & Live Chat Support
→ Customer Inquiry Management & Resolution
→ Order Tracking, Refunds & Complaint Handling
→ Shopify Customer Support
→ CRM Management & Client Follow-Ups
→ Inbox Management & Response Templates
🎙️ PODCAST MANAGER
→ Guest Outreach, Booking & Coordination
→ Episode Planning & Workflow Management
→ Show Notes, Timestamps
→ Podcast Uploads & Publishing
→ Content Calendar & Promotional Support
→ Tools: Descript | Riversde | Opus Clip | Libsyn | Squadcast | Spotify for Creators
🛠️ TOOLS & PLATFORMS
Google Workspace, Trello, ClickUp, Monday, Slack, Zoom, Loom, GoHighLevel, Canva, ChatGPT, Otter.ai, Riverside, Zendesk, Gorgias, opus clips, Descript, Squadcast, Zenkit, and metricool.
What you can expect:
✔ Clear, professional communication
✔ Strong organization and attention to detail
✔ Proactive problem-solving
✔ Reliable deadlines and strict confidentiality
If you're looking for a dependable professional to support your medical practice, handle your customer support, or manage your podcast, let's connect.
Steps for completing your project
After purchasing the project, send requirements so Moureen can start the project.
Delivery time starts when Moureen receives requirements from you.
Moureen works on your project following the steps below.
Revisions may occur after the delivery date.
E-mail & Social media engagement / Chat support
Understand the brand’s tone, policies, and FAQs. Organize messages. Respond professionally, keep records, follow up, and suggest improvements.