You will get English–Spanish Customer Support Specialist | Virtual Assistant
Project details
We provide a virtual assistant and customer service support to help your business stay organized and your clients happy.
Purpose
BusinessIndustry
Agriculture, Animals & Pets, Architecture & Interior Design, Arts & Design, Audio Services, Beauty & Cosmetics, Biotech, Business Services & Consulting, Construction, Cryptocurrency & Blockchain, Cybersecurity, Data Analytics, Ecommerce, Education, Energy, Engineering, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$640
|
Standard
$960
|
Advanced
$1,280
|
|---|---|---|---|
| Delivery Time | 2 days | 2 days | 2 days |
Number of Hours of Work | 80 | 120 | 160 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Frequently asked questions
19 reviews
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ZJ
Zachary J.
Apr 21, 2025
Admin Support for Medical Practice
JG
Jodie G.
Nov 11, 2024
Virtual Secretary for International Business and Tax Management
MM
Maria Martha M.
May 26, 2024
Bilingual Legal Writer
AL
Arleny L.
Mar 10, 2024
Customer Support For Financial Education Website
It has been a true pleasure working with Arleny. She is a very hard-working and eager person. She takes the time to learn everything in detail so it is done correctly. She has been an amazing addition to our support team. Amazing Work
NT
Nick T.
Jun 12, 2023
Customer Support Engineer
About Arleny
AI Systems & Automation | AI Agents | CRM Workflows | AI Video & Image
100%
Job Success
Santo Domingo, Dominican Republic - 1:17 pm local time
With 7+ years of experience in recruitment, talent sourcing, customer service, administrative support, and business operations, I understand both the day-to-day processes that keep businesses running and the systems needed to make them more efficient. I’ve worked with both large corporations and growing businesses across staffing, legal, e-commerce, digital banking, healthcare, education, real estate, and construction.
Today, I combine that operations background with AI tools and automation platforms to help businesses save time, improve follow-up, streamline internal workflows, and create content faster.
Here’s how I can support your business:
• AI workflow automation using Zapier, Make, n8n, and GoHighLevel
• AI agent and chatbot setup for lead capture, customer support, and follow-up
• CRM setup, cleanup, pipeline organization, tagging, and workflow automation
• Lead management, backend operations, and business process support
• AI video creation for social media, ads, explainer videos, and marketing content
• AI avatar videos, talking videos, and UGC-style AI content
• AI image generation for social media, branding, ads, and digital content
• Short-form video editing and content repurposing
• Customer service, virtual administrative support, and calendar/appointment management
My background gives me an advantage when building systems and supporting businesses because I don’t just understand the tools — I understand the actual business processes behind them. I know what it takes to manage leads, support customers, organize workflows, communicate with clients, and keep operations moving smoothly.
I’ve supported major US companies and fast-paced teams, delivering customer service, administrative support, sourcing, and operations assistance while maintaining a strong focus on responsiveness, organization, and results. That experience helps me create practical solutions that reduce manual work, improve efficiency, and support business growth.
If you’re looking for someone who can help you automate workflows, build AI-powered systems, create content, and support operations with a business-first mindset, I’d be happy to help.
Steps for completing your project
After purchasing the project, send requirements so Arleny can start the project.
Delivery time starts when Arleny receives requirements from you.
Arleny works on your project following the steps below.
Revisions may occur after the delivery date.
Adjustments
We gather client feedback and make any adjustments needed.