You will get Entry-Level Virtual Assistant with Customer Support Experience
Project details
I offer friendly, reliable customer service support through phone (inbound/outbound), chat, and email. With a background in customer service and experience, I know how to handle customer inquiries, track orders, and provide helpful, polite communication.
What sets me apart is my strong communication skills, attention to detail, and willingness to learn. Even though I’m new to virtual assistance, I’m confident in my ability to support your customers and represent your business professionally.
Let’s work together to give your customers the great service they deserve!
What sets me apart is my strong communication skills, attention to detail, and willingness to learn. Even though I’m new to virtual assistance, I’m confident in my ability to support your customers and represent your business professionally.
Let’s work together to give your customers the great service they deserve!
Purpose
BusinessIndustry
Architecture & Interior Design, Arts & Design, Audio Services, Business Services & Consulting, Cybersecurity, Data Analytics, Ecommerce, Education, Engineering, Financial Services, Food & Beverage, Gaming, Government & Public Sector, Legal, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Medical & Pharmaceutical, Photography, Real Estate, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$40
|
Standard
$200
|
Advanced
$800
|
|---|---|---|---|
| Delivery Time | 4 days | 6 days | 22 days |
Number of Hours of Work | 20 | 48 | 177 |
Scriptwriting | - | - | |
Summary Report | - | - | |
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
About Khrisnel Joy
Customer Service Representative / Virtual Assistant
Imus, Philippines - 12:48 pm local time
Message me now! Let's work together :)
💼 What I Can Help You With:
📧 Customer Support
Responding to emails, chats, calls, and social media messages in a friendly and professional manner.
🗓️ Scheduling & Calendar Management
Setting appointments, reminders, and keeping things organized and on track.
🗂️ File & Document Organization
Sorting, naming, and managing Google Drive, Dropbox, or local folders.
📊 Data Entry & Research
Accurate entry of information into spreadsheets, CRMs, or databases, plus light research as needed.
🛒 Order Management
Helping with order tracking, basic eCommerce tasks, or following up with clients.
📝 Report Creation & Formatting
Creating basic reports, summaries, or documents from raw data or notes.
🖼️ Canva & Simple Design Tasks
Making simple graphics or formatting presentations using Canva or similar tools.
📣 Social Media Support
Replying to comments/messages, helping with content scheduling, or monitoring activity.
✅ General Admin Tasks
Transcribing, converting files, online form submissions, basic proofreading, and more.
💬 Communication Help
Sending follow-up messages, outreach emails, or helping you stay in touch with clients.
💡 Need something not listed above? I’m flexible and always open to learning new tools and tasks!
Steps for completing your project
After purchasing the project, send requirements so Khrisnel Joy can start the project.
Delivery time starts when Khrisnel Joy receives requirements from you.
Khrisnel Joy works on your project following the steps below.
Revisions may occur after the delivery date.
Client Purchases the Project and Sends Requirements
I review your business details, tools, and instructions. We clarify the scope of support (email, chat, calls, etc.).
Initial Setup and Training (if needed)
I review FAQs, guidelines, and any training materials. You provide access to the platforms I’ll be using.