You will get Excellent Customer service satisfaction
Rising Talent
Rising Talent
Project details
Over 4 years in the BPO industry, I have equipped the skills needed to support your customer satisfaction which is essentials for the success of the business.
Purpose
BusinessIndustry
Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$350
|
Standard
$1,000
|
Advanced
$2,800
|
|---|---|---|---|
| Delivery Time | 14 days | 30 days | 70 days |
Number of Hours of Work | 70 | 240 | 559 |
Scriptwriting | - | - | - |
Summary Report | - | - | |
Social Media Replies | - | - | |
Email Support | - | - | |
Live Chat Support | - | - |
About Vannisa Mea
Teaching and customer service
Kalibo (poblacion), Philippines - 8:03 pm local time
record of prioritizing exceptional customer experiences. In every interaction, my focus is
on actively listening to customer concerns, providing effective solutions, and ensuring
their needs are met with empathy and efficiency.
Over the past four years, I have gained extensive experience across various industries
and accounts, including logistics and deliveries, travel (specializing in cruise line
services), retail, and escalations. My responsibilities have ranged from creating bookings
and providing reservation support to managing airline and insurance add-ons. These
diverse roles have equipped me with a versatile skill set and the ability to adapt to
different customer needs and challenges.
What truly sets me apart is my expertise in handling escalated concerns and supervisory
calls. In my most recent role, I specialized in resolving complex issues that required a
high level of patience, professionalism, and problem-solving. My ability to turn difficult
situations into positive outcomes consistently resulted in guest satisfaction and
strengthened customer trust.
I take pride in my ability to remain calm under pressure, my attention to detail, and my
passion for delivering solutions that leave customers feeling valued and heard. I am
committed to going above and beyond to enhance the customer journey and contribute to
the success of any team I am part of.
Steps for completing your project
After purchasing the project, send requirements so Vannisa Mea can start the project.
Delivery time starts when Vannisa Mea receives requirements from you.
Vannisa Mea works on your project following the steps below.
Revisions may occur after the delivery date.
Client purchases the project and sends requirements
- Client can provide 50% deposit to ensure the contract and quality of services