You will get Excellent Customer Support For Your E-commerce Store
Project details
Are you looking for someone who can work as a customer service agent on your Shopify store? Congratulations, You have found the right person for your tasks.
I will be able to help you with customer support for e-commerce stores. I have great experience in customer service and support for more than 2 years. I am competent in resolving customer issues in a professional way via email and chat supports. I do have the knowledge to handle customers in the best possible way according to store guidelines.
Service which I can assist with you:
Customer Service (Social Media, E-mail and Live Chat)
Customer exchange, refund, and chargebacks
Social media management
Order fulfillment
Store Management
Product description
Help with Facebook advertising
Facebook video ads creative
Others VA task what you would like
You will get quick responses, high-quality work, On-time delivery. If you are unsure about anything, we can discuss everything on hand to give you the best service with satisfaction.
Feel free to shoot me a message through UpWork to get your work start with confidence. Let’s discuss more for long-term service!
I will be able to help you with customer support for e-commerce stores. I have great experience in customer service and support for more than 2 years. I am competent in resolving customer issues in a professional way via email and chat supports. I do have the knowledge to handle customers in the best possible way according to store guidelines.
Service which I can assist with you:
Customer Service (Social Media, E-mail and Live Chat)
Customer exchange, refund, and chargebacks
Social media management
Order fulfillment
Store Management
Product description
Help with Facebook advertising
Facebook video ads creative
Others VA task what you would like
You will get quick responses, high-quality work, On-time delivery. If you are unsure about anything, we can discuss everything on hand to give you the best service with satisfaction.
Feel free to shoot me a message through UpWork to get your work start with confidence. Let’s discuss more for long-term service!
Purpose
BusinessIndustry
EcommerceLanguage
EnglishWhat's included
| Service Tiers |
Starter
$200
|
Standard
$500
|
Advanced
$1,000
|
|---|---|---|---|
| Delivery Time | 7 days | 21 days | 30 days |
Number of Hours of Work | 28 | 84 | 150 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7About Vikas
E-commerce Customer Service | E-mail, Live chat and Social Media
Shimla, India - 5:36 pm local time
I work as a virtual assistant handling E-Mail queries, Social media queries, and management, Live chat support, Customer exchange, Refund and chargebacks, Payment processer disputes, Order fulfillment, Store management, Tracking, Facebook ads, Influencers, Google ads. so I'm your go-to person for your eCommerce/dropshipping business.
You can rely on me in terms of work ethics and will make sure that a win-win situation is always achieved between the company/store and the customer. My goal is client-customer satisfaction.
I have worked with e-commerce businesses, where I used Help Scout, Freshdesk, Zendesk, Gorgias, Pagefly, Klaviyo, SMS Bump, Facebook Business Manager, Social media accounts, Google Adword, and other Shopify apps.
Of course, I'm eager to learn new programs or tools needed to complete any tasks.
You will get quick responses, high-quality work, On-time delivery. If you are unsure about anything, we can discuss everything on hand to give you the best service with satisfaction.
Let’s discuss more for long-term service!
Steps for completing your project
After purchasing the project, send requirements so Vikas can start the project.
Delivery time starts when Vikas receives requirements from you.
Vikas works on your project following the steps below.
Revisions may occur after the delivery date.
Gather requirements
I'll gather all the information needed to accomplish my tasks successfully.
Customer Queries
I will respond to the customer as their queries and handle them as a pro customer support manager. Email queries, Live chat support, Social media replies, etc.