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You will get excellent virtual assistant and customer support personnel

Mathew M.Status: Offline
Mathew M.
Preview image

Let a pro handle the details

Buy Call Center & Calling services from Mathew, priced and ready to go.
Mathew M.Status: Offline
Mathew M.
Preview image

Let a pro handle the details

Buy Call Center & Calling services from Mathew, priced and ready to go.

Project details

With over 8 years of experience in customer relationship management, and also being customer-centric, I can say that I am an effective communicator driven by the passion to build and mend bridges between People. I am experienced in making Inbound and Outbound calls in ensuring the recovery and collection of outstanding debts, Negotiating payments and payment plans with customers and Contacting debtors to learn more about their payment status. I am skilled in the usage of various dialers such as Xcally, 3CX, Ameyo, Phone.com to name a few, and also experienced in the usage of various CRM tools.
Industry
Ecommerce, Financial Services, Telecommunications
Language
English
What's included
Service Tiers Starter
$40
Standard
$100
Advanced
$150
Delivery Time 1 day 3 days 7 days
Number of Outbound Calls
2050180
Number of Email Sends
102050
Scriptwriting
-
Summary Report
-
-
Lead List
-
-
-
Optional add-ons You can add these on the next page.
Additional Outbound Call (+ 1 Day)
+$10
Mathew M.Status: Offline

About Mathew

Mathew M.Status: Offline
Customer Service & Tech Support |Debt Collection| Financial Consultant
Lagos, Nigeria - 6:12 am local time
As a highly motivated and performance-driven financial professional, I possess a proven track record of delivering optimal service and value in high growth environments. I am open-minded and receptive to new ideas and innovations, and possess strong communication skills which enable me to effectively build and maintain relationships with a diverse range of stakeholders.

With over 8 years of experience in customer relationship management, I am well-equipped to handle high-conflict situations and advocate for the needs of both employees and customers alike."

I am skilled in the handling and usage of Microsoft Office, Salesforce, Slack, among other CRM Tools

Steps for completing your project

After purchasing the project, send requirements so Mathew can start the project.

Delivery time starts when Mathew receives requirements from you.

Mathew works on your project following the steps below.

Revisions may occur after the delivery date.

Steps involved

Receive Customer details from the client, Open conversations/Negotiate with Customers

Review the work, release payment, and leave feedback to Mathew.