You will get exceptional Customer Service and Admin support
Project details
I help busy people like you by doing what I do best- getting their processes in order, connecting with their audiences, making them look and sound fabulous online, and wowing their clients with impeccable customer service. As a woman entrepreneur and a small business owner, I understand how hard you hustle every single day. As a virtual assistant, customer service expert and internet research nerd. I can be a teammate, partner, and collaborator. But I can also take over tasks that you'd rather not have to deal with so that you can shift your focus elsewhere. I know it’s easy to get sucked into doing all the mundane work when you’re running your own business. I am passionate about helping you free up time to dedicate toward more valuable activities such as growing your business.
Purpose
BusinessIndustry
Agriculture, Architecture & Interior Design, Beauty & Cosmetics, Business Services & Consulting, Ecommerce, Education, Energy, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Hardware & Electronics, Lifestyle, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$10
|
Standard
$30
|
Advanced
$60
|
|---|---|---|---|
| Delivery Time | 1 day | 1 day | 2 days |
Number of Revisions | 1 | 2 | 3 |
Number of Hours of Work | 3 | 5 | 10 |
Basic Photo Editing | - | - | - |
Organize & Classify/Tag Files | |||
Formatting & Clean Up | |||
Project Management Support | |||
Travel Planning |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$20
Additional Hour of Work
+$5About Diana
Professional Soial Media Specialist | Customer Service Support
Nairobi, Kenya - 4:42 pm local time
As a VA my experience ranges from Appointment and calendar scheduling, email management, data entry, social media management, travel itineraries, office management, proofreading, preparing reports, and customer service. My skills demonstrate the capacity to provide comprehensive support for executive and senior-level staff including scheduling meetings, coordinating travel (domestic and international), excellent customer service skills (including email support), effectively managing your social media platforms, essential tasks, and time management. I am proficient in Microsoft Office Suite, Google Docs, SharePoint, Big Time software (QuickBooks), Adobe Acrobat Professional, Outlook (calendaring, meetings), and fluent in both written and spoken English.
I am an expert on-
1. Social media management
2. Social media marketing
3. Research
4. Online marketing
5. Customer service and admin support
6. Email management
7. Lead generation
8. Content writing
9. Facebook Ads and page management
10. Instagram Ads and page management
11. Data entry
12. Sales support
13. Copywriting
14. Blog posts
I will be more than happy to ensure your business needs are met and commit to your deadlines. It will be my joy to be efficient and reliable to your organization.
I look forward to working for you.
Steps for completing your project
After purchasing the project, send requirements so Diana can start the project.
Delivery time starts when Diana receives requirements from you.
Diana works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Client's Customer service strategy
Reviewing communication channels, response times, customer satisfaction metrics, and service policies. Provide actionable recommendations to enhance overall customer experience and align service delivery with best practices and industry standards.