You will get Exceptional Customer Service and Sales Support
Top Rated
Top Rated
Project details
As an Upwork Customer Support Skill Certified Expert with over seven years of experience in Customer and Sales Support I am passionate about delivering exceptional service which ensures customer satisfaction and retention.
Purpose
BusinessIndustry
Animals & Pets, Architecture & Interior Design, Beauty & Cosmetics, Business Services & Consulting, Construction, Ecommerce, Education, Environmental, Events Planning, Fashion & Apparel, Financial Services, Food & Beverage, Gaming, Hardware & Electronics, Legal, Lifestyle, Logistics & Supply Chain Management, Manufacturing & Storage, Marketing & Advertising, Media & Entertainment, Music, Nonprofit, Photography, Real Estate, Religion & Spirituality, Retail & Wholesale, Sports & Fitness, Telecommunications, Transportation & Automotive, Travel & Tourism, Video Services, Wellness, Writing & PublishingLanguage
EnglishWhat's included
| Service Tiers |
Starter
$150
|
Standard
$225
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 4 | 6 | 8 |
Scriptwriting | |||
Summary Report | |||
Social Media Replies | |||
Email Support | |||
Live Chat Support |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$7.50Frequently asked questions
13 reviews
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NP
Nego P.
Jun 8, 2026
Case Manager for Boutique Law Firm (Estate & Guardianship Focus)
Nancy is great to work with. She is dedicated to her assignments.
SL
Shamel L.
Jun 5, 2026
Leasing Agent - Commercial
CO
Chinwe O.
May 9, 2026
Legal Assistant
Nancy was a huge help in handling so many administrative tasks. She was very communicative and very responsive. I think she would be an asset to anyone's virtual office.
NG
Navid G.
Apr 22, 2026
Real Estate VA Needed to Search Through Broker Listings and Social Media Posts
Nancy performed all tasks as instructed, asked questions when clarity was needed, and suggested better approaches where appropriate.
CR
Carmen R.
Feb 22, 2026
Seeking Super Star Legal Assistant
About Nancy Chinenye
Legal Assistant | Case Manager | Administrative Support | Paralegal
93%
Job Success
Enugu, Nigeria - 8:19 am local time
With 18+ years of legal experience supporting clients and legal professionals, I bring extensive experience working with U.S. based law firms and businesses in legal operations, case management, client relations, and administrative management. I am proactive, highly organized, and committed to delivering accurate, confidential, and dependable support that allows attorneys and business leaders to focus on their highest priorities.
🚀 SERVICES I PROVIDE
🔹Legal Case Management & File Organization
🔹Client Intake, Onboarding & relationship management
🔹Legal Document Preparation, Review & Drafting Support
🔹Contract Drafting, Review & Redlining
🔹Legal Research & Case Law Support
🔹Calendar, inbox, and schedule management
🔹Client Communication & Case Updates
🔹Document management and workflow coordination
🔹Team coordination and operational support
🚀WHY CLIENTS CHOOSE TO WORK WITH ME
🔹 18+ years of legal practice and legal operations experience
🔹 3+ years supporting U.S. based law firms remotely
🔹 3 years providing administrative management, client success, and operational support to U.S. based businesses
🔹 Successfully managed, reviewed, and tracked 100+ active legal matters while maintaining accuracy and organization
🔹 Supported 300+ clients across legal and administrative roles with professional, responsive, and client focused service
🔹 Maintained a 100% on time record for tracking critical deadlines and assigned legal matters
🔹 Coordinated client communication across multiple U.S. based law firms and businesses
🔹 Strong legal drafting, analytical, organizational, and problem solving skills
🔹 High level of accuracy, confidentiality, and attention to detail
🔹 Proactive, dependable, and quick to learn new systems and processes
🚀 SOFTWARE & TOOLS
🔹Legal: Clio • MyCase • WealthCounsel • Rocket Matter • Dubsado
🔹Office & Productivity: Microsoft Office • Google Workspace • DocuSign • Adobe Sign
🔹Communication: RingCentral • Slack • Zoom • Google Meet
🔹Project Management: ClickUp • Asana • Trello • Monday • Airtable
🚀 LET’S WORK TOGETHER
If you are looking for a dependable Legal Assistant, Case Manager, Administrative Support Professional, or Paralegal who can quickly integrate into your team, take ownership of day to day operations, and provide exceptional support to both your team and your clients, I would welcome the opportunity to discuss how I can contribute to your success.
Steps for completing your project
After purchasing the project, send requirements so Nancy Chinenye can start the project.
Delivery time starts when Nancy Chinenye receives requirements from you.
Nancy Chinenye works on your project following the steps below.
Revisions may occur after the delivery date.
Familiarize myself with the job requirements
Provide exceptional Customer Service and/or Sales Support