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You will get You Will Get Exceptional Customer Service & Client Relations Support

Francess G.Status: Offline
Francess G.
Preview image

Let a pro handle the details

Buy Customer Support services from Francess, priced and ready to go.
Francess G.Status: Offline
Francess G.
Preview image

Let a pro handle the details

Buy Customer Support services from Francess, priced and ready to go.

Project details

You will get an exceptional administrative and customer service support by responding to inquiries, managing customer databases, and resolving clients issues. Maintain positive relationships with customers and ensure high satisfaction levels.

SKILLS
-Customer Service
-Client Relations
-Email Communication
-Problem Solving
-CRM Software ( Hub-spot).

TOOLS
-Freshdesk or Zendesk
-Google Workspace

DELIVERABLES
-Timely response to client inquiries
-Monthly client feedback report
Purpose
Business
Industry
Beauty & Cosmetics
Language
English
What's included
Service Tiers Starter
$30
Standard
$40
Advanced
$50
Delivery Time 2 days 3 days 4 days
Number of Hours of Work
101525
Scriptwriting
-
-
Summary Report
-
Social Media Replies
Email Support
Live Chat Support
Francess G.Status: Offline

About Francess

Francess G.Status: Offline
Administrative Assistant | Customer Support
Warri, Nigeria - 10:57 pm local time
I’m Francess Gerald , an experienced Administrative Assistant and Customer Service Representative with 3years of hands-on expertise providing high-quality administrative support and delivering exceptional customer service. As an Administrative Assistant, I specialize in handling a wide variety of administrative tasks, from calendar management to data entry and document organization. I ensure that your administrative needs are always met so that you can focus on growing your business. As a Customer Service Representative, I bring exceptional communication skills and a solution-oriented mindset to support your customers, resolve issues, and customers satisfaction.

With 3years of experience in both administrative support and customer service, I have developed a versatile skill set and a deep understanding of what it takes to deliver results. Throughout my career, I’ve had the opportunity to work with various renowned brands and companies, including SIAF Consulting Ltd,Johnbull and Co Ltd, and Francess Luxuries, helping them streamline their operations and enhance their customer experience.

I am proficient in a wide range of tools and software that enhance my effectiveness in both administrative and customer support roles, including:

- Microsoft Office Suite (Word, Excel, PowerPoint.
- Google Workspace (Docs, Sheets, Forms,Drive)
- CRM Software (e.g.Freshdesk, HubSpot, Zendesk)
- Project Management Tools (e.g Asana, Trello, Monday.com)
- Communication Tools (e.g Slack, Zoom, Microsoft Teams)
- Email Management & Scheduling Tools (e.g Calendly)
- Data Entry & Database Management

When you hire me, you’re not just getting a skilled professional; you’re getting someone who is dedicated to ensuring your business functions at its best. I offer a proactive approach, strong attention to detail, and a strong focus on customer satisfaction. I believe in continuous learning and improvement, and I’m always ready to adapt to meet new challenges and exceed expectations.

If you're looking for a reliable and experienced Administrative Assistant or Customer Service Representative who will deliver quality results with a professional attitude, let’s connect! I’m excited to discuss how I can contribute to your success.

Yours Faithfully,
Francess Gerald

Steps for completing your project

After purchasing the project, send requirements so Francess can start the project.

Delivery time starts when Francess receives requirements from you.

Francess works on your project following the steps below.

Revisions may occur after the delivery date.

Define Objectives and Scope

Gather Clients Information

Review the work, release payment, and leave feedback to Francess.