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You will get Exceptional E-Commerce & Customer Support for Your Business
Project details
With over 8 years of experience as a Virtual Assistant, I specialize in providing top-notch e-commerce and customer support services tailored to meet your business needs. Whether it’s maintaining your Shopify store or managing customer inquiries, I ensure high-quality, efficient support to help your business succeed.
Here’s what I can help you with:
E-commerce Support:
• Shopify administration for product listings, inventory, and database updates
• Writing product descriptions, tags, and handling order fulfillment
• Invoicing, bookkeeping, and inventory management for accurate records
Customer Support:
• Skilled in handling HelpDesk tools (Zendesk, Gorgias, Freshdesk) for quick and reliable customer service
• Proficient with CRM tools (HubSpot, ActiveCampaign, Zoho CRM) to build and maintain client relationships
• Experienced in social media platforms for customer engagement
I am:
• Flexible: I adapt to your preferred methods and requirements.
• Reliable: I’m committed to delivering quality, whether on short or long-term contracts.
• Proven: I have supported multiple US-based e-commerce businesses.
Let’s connect to discuss how I can support your business!
Here’s what I can help you with:
E-commerce Support:
• Shopify administration for product listings, inventory, and database updates
• Writing product descriptions, tags, and handling order fulfillment
• Invoicing, bookkeeping, and inventory management for accurate records
Customer Support:
• Skilled in handling HelpDesk tools (Zendesk, Gorgias, Freshdesk) for quick and reliable customer service
• Proficient with CRM tools (HubSpot, ActiveCampaign, Zoho CRM) to build and maintain client relationships
• Experienced in social media platforms for customer engagement
I am:
• Flexible: I adapt to your preferred methods and requirements.
• Reliable: I’m committed to delivering quality, whether on short or long-term contracts.
• Proven: I have supported multiple US-based e-commerce businesses.
Let’s connect to discuss how I can support your business!
Industry
Agriculture, Arts & Design, Audio Services, Beauty & Cosmetics, Ecommerce, Education, Environmental, Fashion & Apparel, Food & Beverage, Gaming, Media & Entertainment, Music, Nonprofit, Photography, Religion & Spirituality, Retail & Wholesale, Software, Sports & Fitness, Telecommunications, Travel & Tourism, WellnessLanguage
EnglishWhat's included
| Service Tiers |
Starter
$55
|
Standard
$105
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 10 | 20 | 40 |
Scriptwriting | - | - | - |
Summary Report | - | - | - |
Social Media Replies | |||
Email Support | |||
Live Chat Support |
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About Novandi
Data Entry Specialist | Expert Virtual Assistant | E-commerce Manager
100%
Job Success
Jakarta, Indonesia - 8:08 am local time
𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝗧𝗮𝗯𝗹𝗲:
• 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗵𝗮𝗺𝗽: Need someone to charm your clients and keep them coming back for more? Look no further! I've got a knack for making customers feel like VIPs.
• 𝗘-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗚𝘂𝗿𝘂: Whether it's managing your inventory, processing orders, or tackling those pesky admin tasks, I've got you covered. Let's turn those e-commerce dreams into a reality.
• 𝗗𝗮𝘁𝗮 𝗗𝘆𝗻𝗮𝗺𝗼: From spreadsheets to databases, I'm your guy for lightning-fast and accurate data entry. No errors, no fuss—just smooth sailing all the way.
• 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 𝗘𝘅𝘁𝗿𝗮𝗼𝗿𝗱𝗶𝗻𝗮𝗶𝗿𝗲: Need the lowdown on your competitors or some juicy leads to boost your business? Say no more! I'll dive deep into the online world and uncover all the gems you need.
𝗪𝗵𝘆 𝗬𝗼𝘂 𝗦𝗵𝗼𝘂𝗹𝗱 𝗧𝗲𝗮𝗺 𝗨𝗽 𝘄𝗶𝘁𝗵 𝗠𝗲:
• 𝗦𝗲𝗮𝘀𝗼𝗻𝗲𝗱 𝗣𝗿𝗼: With years of experience under my belt, I know the ins and outs of the virtual assistant game like the back of my hand. Consider me your secret weapon for success.
• 𝗗𝗲𝘁𝗮𝗶𝗹-𝗢𝗿𝗶𝗲𝗻𝘁𝗲𝗱 𝗗𝘂𝗱𝗲: I'm all about the little things—dotting the i's, crossing the t's, and making sure every task is completed to perfection. You can trust me to get the job done right.
• 𝗬𝗼𝘂𝗿 𝗕𝗶𝗴𝗴𝗲𝘀𝘁 𝗖𝗵𝗲𝗲𝗿𝗹𝗲𝗮𝗱𝗲𝗿: When you win, I win. I'm here to cheer you on every step of the way and help you achieve your business goals with a big ol' smile on my face.
Ready to take your business to the next level? Let's team up and make some magic happen. Hit that contact button and let's chat about how I can help you crush it!
Steps for completing your project
After purchasing the project, send requirements so Novandi can start the project.
Delivery time starts when Novandi receives requirements from you.
Novandi works on your project following the steps below.
Revisions may occur after the delivery date.
Starting the project
First day check-ins and reports