You will get your Virtual Assistant for all administrative needs
Project details
I have been serving as a personal and virtual assistant for the last 6 years and I can say no one understands better the importance of effective support and its impact on smooth flow of operations.
I always aim to exceed expectations, working within deadlines and budgets to produce high-quality work. I also maintain the highest standards of confidentiality.
These are the many hats I wear:
💠 Email Management 💠Calendar Management 💠 Data entry 💠 Customer Support
💠 File management 💠 Content/Article Writing 💠Travel Planner 💠 Project Management 💠 Social Media Management 💠 Website management 💠 Basic accounting 💠 Research 💠Transcribing 💠 Invoices 💠Presentations 💠Graphic design 💠Bookkeeping💠Onboarding Process
💠File conversion 💠FlowChart
If there is something you need help with that is not on the list, please feel free to ask.
I have experience using a variety of tools - Slack, Asana, Clickup, Canva, Zendesk, Airtable, Active Campaign, Zoho, Microsoft Office, Google Suite, GoDaddy, Trello, Salesforce, Hubspot, QuickBooks, Wix, Kajabi among others and I am always open to learning new things.
💠I have a fiber optic internet connection which is well backed up
I always aim to exceed expectations, working within deadlines and budgets to produce high-quality work. I also maintain the highest standards of confidentiality.
These are the many hats I wear:
💠 Email Management 💠Calendar Management 💠 Data entry 💠 Customer Support
💠 File management 💠 Content/Article Writing 💠Travel Planner 💠 Project Management 💠 Social Media Management 💠 Website management 💠 Basic accounting 💠 Research 💠Transcribing 💠 Invoices 💠Presentations 💠Graphic design 💠Bookkeeping💠Onboarding Process
💠File conversion 💠FlowChart
If there is something you need help with that is not on the list, please feel free to ask.
I have experience using a variety of tools - Slack, Asana, Clickup, Canva, Zendesk, Airtable, Active Campaign, Zoho, Microsoft Office, Google Suite, GoDaddy, Trello, Salesforce, Hubspot, QuickBooks, Wix, Kajabi among others and I am always open to learning new things.
💠I have a fiber optic internet connection which is well backed up
Language
EnglishWhat's included $10
These options are included with the project scope.
$10
- Delivery Time 1 day
- Number of Hours of Work 1
- Basic Photo Editing
- Organize & Classify/Tag Files
- Formatting & Clean Up
- Project Management Support
- Travel Planning
About Phyllis
Executive Assistant | Customer Support | Project Manager
Nairobi, Kenya - 8:57 am local time
--------------------------------------------------------------------------------------------------------
💠Proven track record in providing exceptional customer support and building strong client relationships.
💠Experience in managing projects from initiation to completion, ensuring timely delivery and quality results.
💠Proficient in administrative tasks, including Scheduling, Data Entry, Research, File Management, Emai & Calendar Management, Travel Planning, Website Management, Transcribing, Presentations, Graphic Design, Bookkeeping, Client Onboarding, File Conversion
💠Skilled in social media management and graphic design, creating engaging content and enhancing brand presence.
💠Ability to coordinate tasks and prioritize effectively, ensuring smooth operations and efficient workflow.
💠Strong communication skills, both written and verbal, with a keen eye for detail.
---------------------------------------------------------------------------------------------------------
My Skills
--------------------------------------------------------------------------------------------------------
✔️ VIRTUAL ASSISTANT | ADMIN ⭐️⭐️⭐️⭐️⭐️:
--------------------------
💠 Email Management 💠Calendar Management 💠 Data entry 💠 Customer Support
💠 File management 💠 Content/Article Writing 💠Travel Planner 💠 Project Management 💠 Social Media Management 💠 Website management 💠 Basic accounting 💠 Research 💠Transcribing 💠 Invoices 💠Presentations 💠Graphic design 💠Bookkeeping💠Onboarding Process
💠File conversion; PDF/Word, Splitting, Merging 💠FlowChart
--------------------------------
✔️ Customer Support⭐️⭐️⭐️⭐️:
--------------------------------
💠Chat & Email Support
💠 Resolve Tickets
💠 Order Tracking & Fulfillment
💠 Issue refunds
💠 Dispute Management
💠 Handle chargeback
💠 Order Fulfillment
💠 Coordinate with suppliers and vendors
💠 Product research and listing
💠 Make a daily report
--------------------------
✔️ SOCIAL MEDIA MANAGEMENT | CONTENT CREATION ⭐️⭐️⭐️⭐️⭐️:
-----------------------
💠 Social media marketing – I have experience in managing social networking profiles and groups on Facebook, also familiar with LinkedIn, Instagram, and Youtube. I used Hootsuite, Buffer, and CoSchedule for social media management
💠Facebook Ads – ad creation, launching campaigns, optimization, analytics
--------------------------------
CRMS/Technical Support software:
--------------------------------
☑ Slack ☑Canva ☑Asana ☑ Airtable ☑ClickUp ☑Notion ☑WordPress ☑Zoom ☑Webinar ☑Teams ☑ MailChimp ☑Gusto ☑ConvertKit ☑ActiveCampaign ☑ Trello ☑ Zendesk ☑ Zoho ☑ Shopify ☑ eBay ☑Amazon ☑QuickBooks ☑ Microsoft Office ☑ Google Suite ☑Wix..com ☑Kajabi
☑ These among others and I am willing to learn more CRMs
less
Steps for completing your project
After purchasing the project, send requirements so Phyllis can start the project.
Delivery time starts when Phyllis receives requirements from you.
Phyllis works on your project following the steps below.
Revisions may occur after the delivery date.
steps involved in delivering your project
Project Initiation, Planning, Execution, Monitoring & Control, Closure.