You will get Full-time Virtual Assistance | Inbox/Calendar Management | Admin Support
Project details
Why work with me?
You will get a full-time Professionally Trained Virtual Assistant with over six years of remote experience supporting executives and international clients. Trained through ALX Africa and grounded in front-line customer support, I bring a strong balance of operational efficiency and people-first service.
You will get support with:
✅Inbox and email management
✅Calendar management and scheduling
✅Client and stakeholder communication
✅Meeting coordination and follow-ups
✅General administrative support
✅Data entry and record keeping
✅Document preparation and organization
✅Travel planning and bookings
✅Task and project coordination
✅Basic customer support
✅CRM updates
✅Online research...
I help busy professionals like you stay organized, focused, and in control of your priorities with discretion, reliability, and attention to detail. You will get consistent, high-quality support that reduces stress, saves time, and allows you to focus on growth and strategic decisions.
If this sounds like the service you're looking for, you have just found the perfect Virtual Assistant for your business.
You focus on leading, I'll handle the rest!
You will get a full-time Professionally Trained Virtual Assistant with over six years of remote experience supporting executives and international clients. Trained through ALX Africa and grounded in front-line customer support, I bring a strong balance of operational efficiency and people-first service.
You will get support with:
✅Inbox and email management
✅Calendar management and scheduling
✅Client and stakeholder communication
✅Meeting coordination and follow-ups
✅General administrative support
✅Data entry and record keeping
✅Document preparation and organization
✅Travel planning and bookings
✅Task and project coordination
✅Basic customer support
✅CRM updates
✅Online research...
I help busy professionals like you stay organized, focused, and in control of your priorities with discretion, reliability, and attention to detail. You will get consistent, high-quality support that reduces stress, saves time, and allows you to focus on growth and strategic decisions.
If this sounds like the service you're looking for, you have just found the perfect Virtual Assistant for your business.
You focus on leading, I'll handle the rest!
Language
EnglishWhat's included $800
These options are included with the project scope.
$800
- Delivery Time 30 days
- Number of Revisions 10
- Number of Hours of Work 160
- Basic Photo Editing
- Organize & Classify/Tag Files
- Formatting & Clean Up
- Project Management Support
- Travel Planning
Frequently asked questions
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SJ
Stephen J.
Feb 11, 2025
Transcribe short Audio files to text - ASAP only apply
GC
Gregory C.
Jun 28, 2023
Need television show transcriptions edited for accuracy
DA
Dody A.
Apr 13, 2022
Transcription for short audios/videos
Great job Grace!
DA
Dody A.
Apr 12, 2022
Transcription for short audios/videos
Great job!
DA
Dody A.
Apr 12, 2022
Transcription for short audios/videos
Great Job. Thank you so much!
About Grace
Customer Support Specialist | Virtual Assistant | CRM Support
Nairobi, Kenya - 10:55 am local time
That’s where I come in.
I help businesses deliver high-quality, human customer support that improves satisfaction, builds trust, and increases customer retention. In today’s fast-moving digital world, every delayed reply or missed message can mean a lost opportunity. I make sure that doesn’t happen.
With a strong background in customer service and remote support, I manage customer communication with speed, clarity, and empathy, ensuring every customer feels heard, supported, and valued.
💼 What I can help you with:
✔ Customer support via email, chat, and helpdesk systems
✔ Fast, professional responses to customer inquiries
✔ Inbox management and communication organization
✔ Calendar and scheduling support (appointments, meetings, coordination)
✔ CRM tools and ticketing systems support (Zendesk, etc.)
✔ Day-to-day administrative support to keep operations running smoothly
⚙️ Tools I work with:
Zendesk | CRM systems | Email platforms | Google Workspace | Calendar tools
🌟 What you can expect:
Clear and timely communication
Professional, friendly, and empathetic support
Organized systems that reduce confusion and missed messages
A reliable support partner who takes ownership of tasks
I’m not just here to respond to messages, I’m here to help you create a smooth, dependable customer experience that keeps your business running efficiently and your customers happy.
Y𝒐𝒖 𝑭𝒐𝒄𝒖𝒔 𝒐𝒏 𝑳𝒆𝒂𝒅𝒊𝒏𝒈, 𝑰’𝒍𝒍 𝑯𝒂𝒏𝒅𝒍𝒆 𝒕𝒉𝒆 𝑹𝒆𝒔𝒕!
Steps for completing your project
After purchasing the project, send requirements so Grace can start the project.
Delivery time starts when Grace receives requirements from you.
Grace works on your project following the steps below.
Revisions may occur after the delivery date.
Discuss Project Requirements/Expectations/Deliverables
Work Complete
All Project Requirements/Expectations/Deliverables have been met at the end of the month, including revisions, if any.