You will get exemplary customer support services for your business
Project details
I am a friendly and courteous Customer Support Specialist with good interpersonal skills and the ability to resolve customer issues .I have good social communication and problem-solving abilities. I possess a university degree and 3 years of experience working as a Customer Support Specialist in the retail environment, both online and offline.
* Very customer-service focused
* Conducts all interactions with courtesy
* Excellent interpersonal and oral communication skills
* Good critical thinking and problem-solving abilities
* Able to answer questions and to take returns
* Reports all issues to management immediately
* Good telephone skills
* Excellent fraud detection
* Excellent understanding skills and the ability to answer questions
* Believes in service with a smile
* Ability to use Live chat platforms such as ZENDESK, Tawk.To, LIVECHAT and more
* Excellent eperience in email support
and more skills.
* Very customer-service focused
* Conducts all interactions with courtesy
* Excellent interpersonal and oral communication skills
* Good critical thinking and problem-solving abilities
* Able to answer questions and to take returns
* Reports all issues to management immediately
* Good telephone skills
* Excellent fraud detection
* Excellent understanding skills and the ability to answer questions
* Believes in service with a smile
* Ability to use Live chat platforms such as ZENDESK, Tawk.To, LIVECHAT and more
* Excellent eperience in email support
and more skills.
What's included $80
These options are included with the project scope.
$80
- Delivery Time 7 days
- Number of Hours of Work 40
- Scriptwriting
- Summary Report
- Social Media Replies
- Email Support
- Live Chat Support
Frequently asked questions
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Mike provided excellent work. I hired 9 freelancers for same job and he completed it the fastest with great quality.
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About Mike
Dedicated Virtual Assistant | Helping You Save Time and Stay Organized
Nairobi, Kenya - 1:10 pm local time
Here’s what I can do for you:
Administrative Support: Calendar and email management, appointment scheduling, and travel planning.
Data Entry & Research: Fast and accurate data entry, market research, and report preparation.
Customer Support: Managing inquiries, responding to clients, and ensuring smooth communication.
Social Media Assistance: Content scheduling, engagement, hashtag research, and basic graphic creation.
File & Project Management: Organizing digital files, creating workflows, and maintaining project timelines.
Other Services: Transcription, proofreading, invoicing, and onboarding assistance for teams.
Why work with me?
Tech-Savvy: Familiar with a wide range of tools and platforms, including Google Workspace, Microsoft Office, Trello, Asana, Canva, Slack, Zoom, Shopify, WordPress, and more. I also have a knack for quickly learning new software and apps.
Highly Organized & Detail-Oriented: I thrive on creating order and delivering exceptional results.
Dependable & Flexible: I adapt easily to your unique needs and am committed to meeting deadlines.
Excellent Communication Skills: I’ll keep you updated and ensure clear, smooth collaboration.
Let me take care of the day-to-day tasks while you focus on growing your business. Ready to team up? Let’s connect and start making things happen!
Steps for completing your project
After purchasing the project, send requirements so Mike can start the project.
Delivery time starts when Mike receives requirements from you.
Mike works on your project following the steps below.
Revisions may occur after the delivery date.
Job details
With the job details and timelines, I will be able and ready to deliver on the project, timely, and of best quality.