You will get Experienced Customer Support Representative | Email, Chat, Phone | Amazon
Project details
With over 4 years of experience in customer service and retention, I offer professional, reliable, and empathetic support across voice, email, and chat channels. What sets me apart is my ability to handle complex customer concerns with a calm, solution-focused approach while representing your brand with care and consistency.
I’ve supported telecom giants, eCommerce stores, and Amazon sellers using tools like Zendesk, Gorgias, HubSpot, and Amazon Seller Central. I work best with structured hourly roles, giving my full attention during set shifts to deliver fast response times, high customer satisfaction, and detailed reports.
If you're looking for someone who treats your customers like VIPs and values clear communication and reliability, let's work together!
I’ve supported telecom giants, eCommerce stores, and Amazon sellers using tools like Zendesk, Gorgias, HubSpot, and Amazon Seller Central. I work best with structured hourly roles, giving my full attention during set shifts to deliver fast response times, high customer satisfaction, and detailed reports.
If you're looking for someone who treats your customers like VIPs and values clear communication and reliability, let's work together!
Project Type
Virtual Assistance, Customer SupportWhat's included $5
These options are included with the project scope.
$5
- Delivery Time 1 day
- Number of Revisions Unlimited
About Sagina Danniel
Customer Retention | Sales & BPO Specialist | Virtual Assistant
Trece Martires City, Philippines - 10:02 am local time
💡 Skilled in customer relationship management, lead generation, virtual assistance, and community management, I have a proven track record in boosting customer satisfaction and reducing churn rates. My experience spans across B2B & B2C sales, affiliate marketing, and brand activation campaigns.
🔹 What I Can Do For You:
✅ Customer Support & Retention (Phone, Email, Chat)
✅ Community Management & Engagement
✅ Virtual Assistance (CRM, Data Entry, Admin Tasks)
✅ Sales & Lead Generation
✅ Affiliate Marketing & Recruitment
✅ Social Media Management & Content Moderation
💻 Tools & Platforms I Use:
CRM Software (Salesforce, HubSpot)
Google Workspace (Docs, Sheets, Drive)
JIRA, Slack, Asana, Trello
Social Media & Community Platforms (Facebook, Discord, Telegram)
🎯 Let’s Work Together!
I’m passionate about helping businesses scale by keeping their customers engaged and satisfied. If you need a reliable professional to handle customer support, sales, or community management, let’s connect!
💌 Message me today, and let’s get started!
Steps for completing your project
After purchasing the project, send requirements so Sagina Danniel can start the project.
Delivery time starts when Sagina Danniel receives requirements from you.
Sagina Danniel works on your project following the steps below.
Revisions may occur after the delivery date.
Discovery & Onboarding
Client provides details about business, brand tone, and customer expectations Access to CRM, tools (Zendesk, Gorgias, Amazon, etc.), and SOPs Schedule and communication channels agreed upon
: Systems Setup & Training (if needed)
Review of knowledge base, FAQs, and support processes Setup of email/chat accounts and workspace tools Practice handling tickets or mock scenarios (if required)