You will get Experienced Customer Support Specialist


Project details
I provide reliable and professional customer service and virtual assistant support designed to help businesses improve communication, efficiency, and customer satisfaction. What sets me apart is my 6+ years of experience handling international clients across travel, e-commerce, and service-based industries, combined with hands-on cold calling experience for US-based businesses.
I specialize in phone, email, and chat support, as well as outbound calling, appointment setting, and CRM management. I focus on delivering fast, accurate, and solution-oriented service while maintaining a professional and friendly customer experience.
My goal is to support businesses by handling customer interactions smoothly so they can focus on growth and operations.
I specialize in phone, email, and chat support, as well as outbound calling, appointment setting, and CRM management. I focus on delivering fast, accurate, and solution-oriented service while maintaining a professional and friendly customer experience.
My goal is to support businesses by handling customer interactions smoothly so they can focus on growth and operations.
Purpose
BusinessIndustry
Ecommerce, Education, Fashion & Apparel, Food & Beverage, Lifestyle, Music, Photography, Real Estate, Sports & Fitness, Travel & TourismLanguage
EnglishWhat's included
| Service Tiers |
Starter
$5
|
Standard
$7
|
Advanced
$9
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 3 days |
Number of Hours of Work | 3 | 6 | 10 |
Scriptwriting | - | ||
Summary Report | |||
Social Media Replies | - | ||
Email Support | |||
Live Chat Support |
Frequently asked questions
About Genesis
Customer Service Representative Tier II
Taguig, Philippines - 10:22 pm local time
Steps for completing your project
After purchasing the project, send requirements so Genesis can start the project.
Delivery time starts when Genesis receives requirements from you.
Genesis works on your project following the steps below.
Revisions may occur after the delivery date.
Understand Client Requirements
I will carefully go through your instructions, tools, and guidelines to fully understand your business, customer expectations, and workflow before starting any tasks.
Set Up Tools & Workflow
I will set up and organize the required systems such as email, CRM, or chat tools to ensure smooth and efficient workflow



